ArticleJournal of nursing management2022
Effects of role overload, work engagement and perceived organisational support on nurses' job performance during the COVID-19 pandemic.
Article in Journal of nursing management, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 39 papers, 2 of them syntheses that pooled it.
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Who cites it
39 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Factors Influencing Nurses' Work-Life Balance: A Systematic Review of Challenges, Opportunities and Strategic Solutions for Healthcare Practice and Policy.Journal of nursing management · 2026Pooled it
- The Effect of Work Engagement and Perceived Organizational Support on Turnover Intention among Nurses: A Meta-Analysis Based on the Price-Mueller Model.Journal of nursing management · 2023Pooled it
- Observational
- Relationships among nomophobia behaviours, fear of missing out, and work immersion among Chinese nurses: a network analysis.BMC nursing · 2026Article
- Nurses' digital competency and task performance in Saudi healthcare settings: the mediating role of work engagement within the job demands-resources (JD-R) model.BMC medical education · 2026Observational
- Emotional exhaustion as a key factor: examining the impact of perceived organizational support on nurses' trust in colleagues.BMC nursing · 2026Article
- The relationship between professional calling, work motivation, and work engagement among clinical nurses in Sichuan Province, China: a cross-sectional study.BMC nursing · 2026Article
- Relationship Between Emotional Labor and Job Performance in Emergency Nurses: Multiple Mediating Effects of Caring Ability and Communication Competency.Journal of nursing management · 2026Article
- Effect of Career Shocks on Nurses' Job Performance: Psychological Resilience as a Key Moderator.Journal of nursing management · 2026Article
- The Role of Role Strain and Physician Authority in the Relationship Between Collaboration Orientation and Nurses' Job Satisfaction.Journal of nursing management · 2026Article
- The relationship between nurses' stressors and work engagement among Chinese nurses: the chain-mediating effect of career resilience and team job crafting.Frontiers in psychology · 2026Article
- Article
- Perceptions of organizational culture among non-patient-facing health system employees.Journal of health organization and management · 2025Article
- Article
- The impact of role overload on healthcare workers' psychological distress and well-being: The mediating role of task distraction and moderating roles of resilience and emotional intelligence.PLOS mental health · 2025Article
- Honduran nursing care to pressure injuries in patients with invasive mechanical ventilation: A qualitative study.Belitung nursing journal · 2025Article
- Current status and influencing factors of nurses' work engagement in Chinese tertiary hospitals: A latent profile analysis.PloS one · 2025Article
- Managing Resilience and Exhaustion Among Health Care Workers Through Psychological Self-Care: The Impact of Job Autonomy in Interaction With Role Overload.Journal of healthcare leadership · 2025Article
- The effect of shared leadership on employee resilience: wielding the double-edged sword.Frontiers in psychology · 2025Article
- Nurse Professional Competence as a Mediator Between Structural Empowerment and Person-Centered Climate in Hospital Settings: A Cross-Sectional Observational Study.Journal of nursing management · 2025Observational
Corrections and comments
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Authors and funding
4 authors.
Funding
Abstract
aimsWe aim to study the effect of role overload, work engagement and perceived organisational support on nurses' job performance, including task performance, interpersonal facilitation and job dedication.
backgroundMany nurses have suffered from role overload at work during the COVID-19 pandemic. However, the investigations of the influence mechanisms and boundary conditions through and under which role overload is associated with job performance have shown inconsistent results.
methodsA total of 595 Chinese nurses were studied from November 2020 to February 2021. Confirmatory factor analysis, maximum likelihood estimation and bootstrapping analysis were used to test the mediating process and the moderating effect.
resultsWork engagement partly mediated the relationships of role overload with task performance (β = -.253, p < .001, 95% CI: [-.315, -.204]) and interpersonal facilitation (β = -.202, p < .001, 95% CI: [-.261, -.145]); work engagement also fully mediated the relationship between role overload and job dedication (β = -.239, p < .001, 95% CI: [-.302, -.186]). Perceived organisational support moderated the relationships of role overload with task performance, interpersonal facilitation and work dedication (β = -.171, p < .001, β = -.154, p < .001 and β = -.175, p < .001, respectively).
conclusionsWork engagement is the linchpin linking role overload to distal outcomes of job performance. Perceived organisational support mitigates the ways in which role overload undermines job performance. IMPLICATIONS FOR NURSING MANAGEMENT: Hospital administrators can minimize the effects of role overload and create a more supportive organisational environment to promote the job performance of nurses.
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