ArticleJournal of education and health promotion2026
Disparities in educational service quality among medical students in Iran's revised medical curriculum: A cross-sectional study in a resource-limited region.
Article in Journal of education and health promotion, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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Abstract
backgroundOngoing evaluation of educational service quality in medical schools is essential, particularly in settings with limited resources. This study assessed the discrepancy between expected and perceived educational service quality among medical students in the Sistan region of Iran. MATERIALS AND
methodsThis cross-sectional analytical study involved 195 medical students enrolled in the revised curriculum at Zabol University of Medical Sciences. Data were collected using a demographic questionnaire and the SERVQUAL instrument, which measures the quality of educational services. Statistical analyses included paired
resultsSignificant negative gaps were found across all dimensions of educational service quality. The smallest discrepancy was identified in the
conclusionEducational service quality fell short of student expectations across all assessed domains. Addressing these gaps-especially in under-resourced environments-is vital to aligning educational services with student needs and strengthening their role as key stakeholders in medical training.
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