ArticleNursing open2026
Exploring the Role of the Nurse Case Manager in the Care Experience of Patients Undergoing Radical Cystectomy: A Qualitative Study.
Article in Nursing open, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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12 authors.
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Abstract
aimTo explore patients' lived experiences of the Nurse Case Manager (NCM) within the GRACE-M radical cystectomy pathway, focusing on relational support, care coordination, continuity and recovery-related challenges.
designA qualitative phenomenological study was conducted, following Giorgi's methodology.
methodsQualitative data were collected through 16 semi-structured interviews conducted 6 months after discharge with patients who had undergone elective RC within a multidisciplinary care pathway at a tertiary university hospital in Northern Italy. Data were analysed using Giorgi's phenomenological method to explore in depth patients' perceptions of the role of the NCM and their overall care experience.
resultsPatients perceived the NCM as both a reassuring presence and an accessible care coordinator who facilitated information, specialist contact and continuity after discharge. No distinct NCM-related barrier theme emerged; reported difficulties concerned post-operative recovery and adaptation.
conclusionPatients perceived the NCM as combining emotional support with coordination and navigation. Given the single-centre qualitative design and interview self-selection, these findings describe perceived contributions and do not demonstrate causal effects on satisfaction, adherence or clinical outcomes. PATIENT OR PUBLIC CONTRIBUTION: The data consists of answers given by patients in interviews.
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