ArticleFrontiers in public health2026
Technostress and exhaustion as threats to work engagement, examining the protective role of technology self-efficacy.
Article in Frontiers in public health, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
0 citing papers in PubMed.
No citing paper in PubMed yet.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Orientation: The digitization of the banking industry has intensified employees' exposure to technology related work demands, heightening the risk of technostress and exhaustion. The study investigates the relationship between technostress and exhaustion examining the moderating and mediating role of technology self-efficacy in sustaining work engagement within the banking industry. Research purpose: This study seeks to understand whether technology self-efficacy can be seen as a protective personal resource that may buffer the effects of technostress and exhaustion and sustain work engagement. Motivation for the study: Integration of technology has increased employees' exposure to technostress and exhaustion, posing threats to work engagement. Therefore, the study examines the protective role of personal resources in mitigating the negative effects of technostress and exhaustion on work engagement to maintain productivity in digital environments. Research approach/design and method: Adopting a positivistic paradigm, this quantitative, cross-sectional research collected data from 202 banking employees via Qualtrics. Data were analyzed using the variance based Structural Equation Modeling (SEM) specifically SmartPLS. Main findings: The findings confirms that technostress simultaneously increases exhaustion and reduces work engagement indicating the dual role as both a strain inducing demand and a motivational inhibitor. Technology self-efficacy and exhaustion partially mediate the relationship between technostress and work engagement. Though technology self-efficacy supports work engagement, it does not prevent exhaustion, thus it cannot fully offset fatigue under high technology demands. Practical/managerial implications and contribution/value-add: Banks should prioritize digital skills development alongside workload and wellbeing interventions. Sustaining work engagement in modern environments requires a combined approach of reducing techno stressors, promoting employees' digital capabilities while strengthening employee recovery to prevent exhaustion and disengagement.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.