Evidence map›Paper›PMID 42724387›Full record

ArticleHealth science reports2026

Patient-Reported Satisfaction With Inpatient Palliative Care at a Tertiary Hospital in Bangladesh: A Cross-Sectional Study.

Salma Ahsan Khanam, A K M Motiur Rahman Bhuiyan, Afroja Alam, Mostofa Kamal Chowdhury

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Article in Health science reports, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

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1 · What the graph read from it

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2 · The registry

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3 · Its place in the literature

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4 · The record

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5 · Who and what money

Authors and funding

4 authors.

Salma Ahsan KhanamDepartment of Palliative Medicine Bangladesh Medical University Dhaka Bangladesh.ORCID https://orcid.org/0009-0001-9843-7811
A K M Motiur Rahman BhuiyanDepartment of Palliative Medicine Bangladesh Medical University Dhaka Bangladesh.
Afroja AlamDepartment of Palliative Medicine Bangladesh Medical University Dhaka Bangladesh.ORCID https://orcid.org/0009-0009-0307-5116
Mostofa Kamal ChowdhuryDepartment of Palliative Medicine Bangladesh Medical University Dhaka Bangladesh.ORCID https://orcid.org/0000-0002-2674-9752

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Background: Patient satisfaction is an important indicator of healthcare quality, particularly in palliative care where patient-centered communication and supportive services are essential. Evidence on patient satisfaction with inpatient palliative care services in Bangladesh remains limited. This study aimed to assess patient-reported satisfaction with inpatient palliative care at a tertiary level hospital in Bangladesh. Methods: This cross-sectional study was conducted at the inpatient facility of the Department of Palliative Medicine, Bangladesh Medical University, Dhaka, from November 2023 to June 2024. Data were collected at hospital discharge through face-to-face interviews using a structured questionnaire containing the EORTC IN-PATSAT32 instrument. Spearman's rank correlation assessed relationships between satisfaction subdomains, while Mann-Whitney Results: Total of 91 patients participated in the study, of whom 42.9% were male and 57.1% were female. Overall patient satisfaction with inpatient palliative care services was rated as very good. Doctors and nurses received high ratings for their availability, technical competence, and interpersonal skills, whereas comparatively lower ratings were observed for the provision of information. Within the domain of service organization and delivery, very good levels of satisfaction were reported for waiting time, exchange of information among healthcare staff, and the helpfulness of other hospital personnel. In contrast, relatively lower satisfaction scores were noted for accessibility and environmental comfort. Sociodemographic factors including age, marital status, and educational level showed significant associations with patient satisfaction levels. Conclusion: Patients reported a high level of satisfaction with inpatient palliative care services at tertiary hospital in Bangladesh. However, areas such as information provision, communication, accessibility and environmental comfort require further improvement.

Indexed as

Bangladeshinpatient palliative carepalliative carepatient satisfactionquality of care

Identifiers

PMID42724387
PMCPMC13559012

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