Evidence map›Paper›PMID 42715183›Full record

Trial reportPloS one2026

Relational care in community mental health: Evaluating staff experiences in Intensive Community Care Services (ICCS) vs treatment as usual.

Opeyemi Atanda, Paula Reavey, Ben Wong, Ebony Baker, Jessica Collier, Thilipan Thaventhiran, Veronika Dobler, Ruth Woolhouse, Toby Zundel, Joe Clacey and 6 more

Abstract readRandomized Controlled Trial
In one paragraph

Trial report in PloS one, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

16 authors.

Opeyemi AtandaLondon South Bank University, London, United Kingdom.ORCID https://orcid.org/0000-0001-8820-6596
Paula ReaveyLondon South Bank University, London, United Kingdom.
Ben WongEast London NHS Foundation Trust, London, United Kingdom.
Ebony BakerLondon South Bank University, London, United Kingdom.
Jessica CollierLondon South Bank University, London, United Kingdom.
Thilipan ThaventhiranQueen Mary University of London, London, United Kingdom.
Veronika DoblerCambridge University Hospitals NHS Foundation Trust, Cambridge, United Kingdom.
Ruth WoolhouseEast London NHS Foundation Trust, London, United Kingdom.
Toby ZundelSouth London and Maudsley NHS Foundation Trust, London, United Kingdom.
Joe ClaceyOxford University Hospitals NHS Trust, Oxford, United Kingdom.
Jovanka TolmacCentral and Northwest London NHS Foundation Trust, London, United Kingdom.
Izabela PileckaKings College London, London, United Kingdom.
Leon WehnckeNortheast London NHS Foundation Trust, London, United Kingdom.
Tauseef MehdiRoyal Berkshire NHS Foundation Trust, Reading, United Kingdom.
Rhys Bevan-JonesCwm Taf Morgannwg University Health Board, Abercynon, United Kingdom.
Dennis OugrinQueen Mary University of London, London, United Kingdom.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundThe quality of healthcare delivery relies heavily on building strong relationships between healthcare providers (HCPs) and clients. This study presents the results of a process evaluation for a Randomised Controlled Trial (RCT) examining the effectiveness of Intensive Community Care Service (ICCS) vs Treatment as Usual (TAU; inpatient or core community CAMHS).

methodsThirty-four semi-structured interviews were conducted with staff across various services, including 20 from ICCS and 14 other TAU services. A thematic decomposition analysis was conducted on the data, and specific themes relevant to staff experiences of young people's engagement with services and overall recovery.

resultsThree main themes were observed in the HCP data (1. Relational Ecologies: barriers and enablers to engagement, 2. flexibility of approach amidst systemic pressures and 3. the web of trust in the relationship-building process). HCPs highlighted the necessity of developing trust and rapport through non-clinical engagement strategies, such as informal visits and personalised interactions. HCPs emphasised that without trust, treatment effectiveness diminishes, necessitating a tailored approach rather than a one-size-fits-all model. The flexibility in duration of treatment and methods of engagement was noted as crucial in accommodating individual client needs and fostering an open, trusting environment necessary for long-term recovery.

conclusionThe findings highlight the vital importance of relational care models, especially ICCS, in addressing the complex needs of Children and Young People (CYP). Flexible, family-centred approaches improve trust, engagement, and long-term recovery outcomes. Recommendations include tackling systemic barriers and expanding relational care models within CAMHS to meet increasing mental health demands effectively. Further research should investigate scalable strategies for integrating these insights into wider mental health service frameworks.

Indexed as

Community Mental Health ServicesHealth PersonnelMental HealthAdultFemaleHumansMale

Identifiers

PMID42715183
PMCPMC13557356

What OpenQuestion holds

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.