Evidence map›Paper›PMID 42712310›Full record

ArticleBMJ digital health & AI2026

The use of ambient voice technology (AVT) for clinician-patient consultations in healthcare practice: A rapid systematic scoping review.

Rachel Lawrence, Kevin Herbert, Theo Georghiou, Raj Mehta, Pei Li Ng, Lucina Rolewicz, Stephen Morris, Jenny Shand

Abstract read
In one paragraph

Article in BMJ digital health & AI, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Rachel LawrenceDepartment of Behavioural Science and Health, Institute of Epidemiology and Health Care, University College London, London, UK.ORCID 0000-0003-3743-4622
Kevin HerbertDepartment of Public Health and Primary Care, University of Cambridge, Cambridge, UK.
Theo GeorghiouResearch and Policy, Nuffield Trust, London, UK.
Raj MehtaPublic Contributor, University College London, London, UK.
Pei Li NgDepartment of Behavioural Science and Health, Institute of Epidemiology and Health Care, University College London, London, UK.
Lucina RolewiczResearch and Policy, Nuffield Trust, London, UK.
Stephen MorrisDepartment of Public Health and Primary Care, University of Cambridge, Cambridge, UK.
Jenny ShandDepartment of Clinical Educational and Health Psychology, University College London, London, UK.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Objective: Using ambient voice technology (AVT) to transcribe and summarise clinician-patient consultations in real time is increasing in healthcare practice, with the aim of reducing clinical documentation burden. However, the evidence base remains underdeveloped. This review synthesised current evidence on the use and impact of AVT for documenting clinician-patient consultations in healthcare. We also examined how impact has been evaluated and measured with the aim of informing future research and assessment in real-world practice. Methods: We conducted a rapid systematic scoping review (PROSPERO: CRD420251155579). Four databases and grey literature sources were searched in September 2025. Of 598 articles screened, 21 met the inclusion criteria. These studies evaluated user experiences with AVT (n Results: Evidence on the real-world impact of AVT remains limited. While some studies report reduced documentation burden and improvements in staff well-being and perceived care quality, these findings largely stem from short-term observational designs and self-reported measures. Evidence relating to wider, system-level impacts such as pathway productivity, patient safety and cost effectiveness is sparse. Approaches to evaluating AVT were heterogeneous and inconsistent, particularly when reporting on system-level impacts beyond the clinician-patient consultation. Different factors (e.g., workflow integration, output quality), the consultation context and clinical setting influenced experiences of using AVT. Conclusions: Current evidence does not yet support widespread adoption of AVT in clinical practice. Although early findings suggest potentially important benefits, available studies are heterogeneous, predominantly short-term and methodologically limited. It remains unclear whether the improvements reported to date translate into sustained gains in clinical capacity, care quality or system efficiency. Longer-term evaluations using standardised outcome measures complemented by qualitative methods, are needed to determine the impact and value of AVT in healthcare. PROSPERO registration number: CRD420251155579.

Indexed as

Artificial intelligenceDelivery of Health Care

Identifiers

PMID42712310
PMCPMC13528325

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.