Evidence map›Paper›PMID 42675257›Full record

ArticleJournal of general internal medicine2026

Trends in Telehealth Use and Changes in Associated Disparities: 2022-2024 HINTS.

Cancan Zhang, Audrey D Zhang, Benjamin Grobman, Hikaru Morooka, Imre Janszky, Kenneth J Mukamal, Mara A Schonberg

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Article in Journal of general internal medicine, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

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1 · What the graph read from it

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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

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3 · Its place in the literature

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4 · The record

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5 · Who and what money

Authors and funding

7 authors.

Cancan ZhangDepartment of Medicine, Beth Israel Deaconess Medical Center, Boston, MA, USA.
Audrey D ZhangDepartment of Medicine, Beth Israel Deaconess Medical Center, Boston, MA, USA.
Benjamin GrobmanDepartment of Medicine, Beth Israel Deaconess Medical Center, Boston, MA, USA.
Hikaru MorookaDepartment of Medicine, Beth Israel Deaconess Medical Center, Boston, MA, USA.
Imre JanszkyDepartment of Public Health and Nursing, Faculty of Medicine, Norwegian University of Science and Technology, Trondheim, Norway.
Kenneth J MukamalDepartment of Medicine, Beth Israel Deaconess Medical Center, Boston, MA, USA.
Mara A SchonbergDepartment of Medicine, Beth Israel Deaconess Medical Center, Boston, MA, USA. mschonbe@bidmc.harvard.edu.ORCID http://orcid.org/0000-0001-5162-5922

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundTelehealth use surged during the COVID-19 pandemic, but utilization after the pandemic and whether differences in use by various sociodemographic and clinical factors have persisted are unknown.

objectiveTo assess changes in telehealth use among US adults from 2022 to 2024. DESIGN AND

participantsThis repeated cross-sectional study used nationally representative data from the 2022 and 2024 Health Information National Trends Survey (HINTS). MAIN MEASURES: Self-reported telehealth use (any video or telephone visit in the past 12 months). Changes in the use were evaluated using logistic regression, adjusting for sociodemographic, clinical, and access-related variables and interactions with survey year. KEY

resultsAmong 11,386 respondents (mean [SD] age, 48.6 [17.8] years; 51.1% female), the unadjusted prevalence of telehealth use declined from 39.0% (95% CI [36.9%, 41.3%]) in 2022 to 34.9% (95% CI [32.1%, 37.9%]) in 2024, with a substantial decline among women. The proportion of visits conducted by video remained stable (71.1%, 95% CI [68.8%, 73.4%]), but increased considerably among uninsured individuals. Overall telehealth use was associated with age, internet use, higher income, and large-metro residence; among users, video use was additionally associated with Northeast residence and depression. Most associations did not differ by year, while gender differences in overall use and insurance differences in video use narrowed. Although approximately 20% reported technical problems, over 75% rated telehealth care as comparable to in-person care.

conclusionsSelf-reported telehealth use declined modestly after 2022, although video-based visits and perceived quality remained stable. Most of the previously recognized differences in telehealth use by sociodemographic and clinical factors persisted over time, but differences by gender and insurance status narrowed. Due to high-perceived quality, broad access to telehealth should continue with efforts to reduce structural and technological barriers.

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disparitiesHINTStelehealthtrends

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.