Evidence map›Paper›PMID 42659466›Full record

ArticleEinstein (Sao Paulo, Brazil)2026

Quality of referral letters in oral medicine: a two-year study in a Brazilian public dental specialty center.

Beatriz Pontim Pistolato, Lorena Gasques Contin, Hugo Sobrinho Bueno, Fernando de Souza Buzo, Saygo Tomo, Luciana Estevam Simonato

Abstract read
In one paragraph

Article in Einstein (Sao Paulo, Brazil), 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

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1 · What the graph read from it

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2 · The registry

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3 · Its place in the literature

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4 · The record

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5 · Who and what money

Authors and funding

6 authors.

Beatriz Pontim PistolatoFaculdade de Odontologia, Universidade Brasil, Fernandópolis, SP, Brazil.ORCID http://orcid.org/0009-0006-7772-1297
Lorena Gasques ContinFaculdade de Odontologia, Universidade Brasil, Fernandópolis, SP, Brazil.ORCID http://orcid.org/0009-0005-8048-7748
Hugo Sobrinho BuenoDepartment of Oral Diagnosis, Faculdade de Odontologia de Piracicaba, Universidade de Campinas, Piracicaba, SP, Brazil.ORCID http://orcid.org/0009-0002-7223-452X
Fernando de Souza BuzoFaculdade de Agronomia e Medicina, Universidade Brasil, Fernandópolis, SP, Brazil.ORCID http://orcid.org/0000-0003-4103-8171
Saygo TomoFaculdade de Odontologia da Universidade de São Paulo, São Paulo, SP, Brazil.ORCID http://orcid.org/0000-0002-2295-7968
Luciana Estevam SimonatoBioengineering and Environmental Sciences Programs, Universidade Brasil, Fernandópolis, SP, Brazil.ORCID http://orcid.org/0000-0002-6413-5479

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectiveIn the Brazilian public health system, referral letters, issued by general dentists and physicians who perform initial clinical assessments, is the main source of information in arriving at a final diagnosis. However, the consistency and completeness of the referral letters remain poorly explored. Therefore, we assessed the quality of referral letters received by an oral medicine service at a dental specialty center over a 2-year period (2023-2024) and characterized the diagnostic profile of referred cases.

methodsThis census-based retrospective cross-sectional study analyzed 430 referral letters using 8 predefined criteria (0-8 points) on lesion characteristics, clinical history, and diagnostic hypothesis. The referral letters were classified as poor (0-1), regular (2-3), good (4-6), or excellent (7-8).

resultsAll referrals were from public services; 47.0% were issued in 2023 and 53.0% in 2024. Referrals to dentists accounted for 97.2% of the referrals. Most letters were rated as regular (60.5%) or good (23.0%), while 15.6% were classified as poor and only 0.9% as excellent. Frequently reported descriptors included lesion location (84.2%) and primary morphology (76.5%). Clinically relevant details such as symptomatology (22.8%), time of evolution (16.0%), lesion size (3.5%), and limits (2.3%) were mostly absent. Diagnoses included benign lesions (71.9%), potentially malignant disorders (10.7%), normality variations (6.3%), and malignant lesions (3.7%); 7.4% of the referrals had no diagnosis. Referral quality scores differed significantly across diagnostic categories (p=0.0076), with lower scores observed in cases without a final diagnosis.

conclusionsDespite the predominance of benign lesions, more than one in every seven referrals, which were often incompletely documented, involved potentially malignant disorders or malignant lesions. Strengthening referral documentation through targeted training and standardized electronic templates may improve screening accuracy, support the earlier detection of oral lesions, and reduce diagnostic delays within the Brazilian unified health system.

Indexed as

Correspondence as TopicOral MedicineReferral and ConsultationSpecialties, DentalAdultBrazilCross-Sectional StudiesFemaleHumansMaleMiddle AgedRetrospective Studies

Identifiers

PMID42659466
PMCPMC13689975

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