Evidence map›Paper›PMID 42621825›Full record

ArticleThe Journal of rural health : official journal of the American Rural Health Association and the National Rural Health Care Association2026

Five Milestones to Addressing Rural Veteran Care Coordination, Care Management, and Case Management Needs: An Integrated Case Management Practice Framework.

Christine Melillo, Heidi Sjoberg, Marcie Lee, Cristina Parsons C, Claire Palmer E, Etana Disasa, Theodore Warsavage, Laura Williams, Elizabeth Sprinkle, Kimberly S Hall and 1 more

Abstract read
In one paragraph

Article in The Journal of rural health : official journal of the American Rural Health Association and the National Rural Health Care Association, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

11 authors.

Christine MelilloVA Eastern Colorado Health Care System, Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care, Aurora, Colorado, USA.ORCID https://orcid.org/0000-0003-4655-6605
Heidi SjobergVA Eastern Colorado Health Care System, Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care, Aurora, Colorado, USA.
Marcie LeeVA Eastern Colorado Health Care System, Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care, Aurora, Colorado, USA.
Cristina Parsons CVA Eastern Colorado Health Care System, Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care, Aurora, Colorado, USA.
Claire Palmer EVA Eastern Colorado Health Care System, Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care, Aurora, Colorado, USA.
Etana DisasaVA Eastern Colorado Health Care System, Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care, Aurora, Colorado, USA.
Theodore WarsavageVA Eastern Colorado Health Care System, Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care, Aurora, Colorado, USA.
Laura WilliamsVeterans Health Administration, Office of Nursing Services, Washington, District of Columbia, USA.
Elizabeth SprinkleVeterans Health Administration, Office of Nursing Services, Washington, District of Columbia, USA.
Kimberly S HallVA Eastern Colorado Health Care System, Seattle-Denver Center of Innovation for Veteran-Centered and Value-Driven Care, Aurora, Colorado, USA.ORCID https://orcid.org/0000-0001-7747-3525
Francesca Bryan-CouchVeterans Health Administration, Office of Nursing Services, Washington, District of Columbia, USA.

Funding

Office of Rural Health Enterprise Wide Initiative NOMAD #PRFY-00643
6 · The paper itself

Abstract

purposeVeterans often experience fragmented care across clinics and health systems, with rural veterans facing additional challenges such as navigating community care. To address these needs, the Veterans Health Administration (VHA) implemented Care Coordination and Integrated Case Management (CCICM), a standardized, clinical practice framework that assigns high-needs veterans a lead coordinator to assess needs, coordinate services, and reduce fragmentation. Evidence describing CCICM implementation in rural settings is limited. This project examined CCICM implementation across rural facilities.

methodsThis multi-methods project assessed CCICM implementation at six rural VHA facilities participating in an Office of Rural Health Enterprise-Wide Initiative (EWI) October 2024 through September 2025. Implementation proceeded through five milestones: (1) Leadership Awareness; (2) Facility Readiness; (3) Preparing to Implement; (4) Systems and Clinical Integration; and (5) Establishment of a Governance Structure. Structure and process evaluation used quantitative data and qualitative interviews, focus groups, and observations. VA Generative Pre-trained Transformer transcript summarization with human review supported rapid matrix content analysis.

findingsAll six sites achieved clinical integration; one site will not continue due to staffing constraints. Over 80% of veterans identified for care coordination had moderate or complex, most commonly medical or physical, needs. Veterans assigned a Lead Coordinator (n = 245) were predominantly older, male, White, and rural. Four elements associated with successful implementation were strong leadership, effective change-management, clear communication, and tailored veteran engagement. Enhanced EWI supports facilitated workflow alignment and sustainability planning.

conclusionsStructured, leadership-supported system changes can improve rural veteran care coordination. CCICM offers a reproducible model for coordinated care across diverse settings.

Indexed as

Case ManagementContinuity of Patient CareRural Health ServicesVeteransFocus GroupsHumansMaleQualitative ResearchRural PopulationUnited StatesUnited States Department of Veterans AffairsVeterans Health Servicescare coordinationcommunity carecultural changeimplementationrural healthcareveteran

Identifiers

PMID42621825
PMCPMC13491570

What OpenQuestion holds

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LicenceCC BY-NC-ND
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.