Evidence map›Paper›PMID 42591830›Full record

Observational studyFrontiers in public health2026

Operational enablers and barriers in hospital incident command: insights from a single-center table-top exercise at a tertiary care university hospital-a qualitative phenomenological study.

Markus Ries, Maik von der Forst, Hanne Schäfer, Kirsten Bikowski, Klaas Franzen, Paul Geoerg, Fabian Weykamp, Erik Popp, Janna Küllenberg

Registry-linked trialAbstract readObservational Study
In one paragraph

Observational study in Frontiers in public health, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT06913010 (The Service Regulation DV 100 as an Organizational Structure for Establishing the Hospital Incident Command System), which is not on this map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

NCT06913010 recruitingnot on this map

The Service Regulation DV 100 as an Organizational Structure for Establishing the Hospital Incident Command System

TypeobservationalSponsorUniversity Hospital HeidelbergRan2025 to 2026Enrolled20ConditionsDisaster, Crisis Response Plan, Emergency, CommunicationArmsNo interventions.
3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Markus Ries *Crisis and Disaster Management Unit, Heidelberg University Hospital, Medical Faculty Heidelberg, Heidelberg University, Heidelberg, Germany.
Maik von der Forst *Crisis and Disaster Management Unit, Heidelberg University Hospital, Medical Faculty Heidelberg, Heidelberg University, Heidelberg, Germany.
Hanne SchäferCrisis and Disaster Management Unit, Heidelberg University Hospital, Medical Faculty Heidelberg, Heidelberg University, Heidelberg, Germany.
Kirsten BikowskiDepartment of Anesthesiology, Medical Faculty Heidelberg, Heidelberg University, Heidelberg, Germany.
Klaas FranzenMedical Clinic III, University of Lübeck, Lübeck, Germany.
Paul GeoergStrategic Management in Civil Protection, Akkon University of Applied Sciences, Berlin, Germany.
Fabian WeykampDepartment of Radiation Oncology, Heidelberg University Hospital, Medical Faculty Heidelberg, Heidelberg University, Heidelberg, Germany.
Erik PoppCrisis and Disaster Management Unit, Heidelberg University Hospital, Medical Faculty Heidelberg, Heidelberg University, Heidelberg, Germany.
Janna KüllenbergInstitute for Innovation, Transformation, and Sustainability, FHNW School of Applied Psychology, Olten, Switzerland.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Background: In crises, hospitals must rapidly shift from routine operations to structured crisis management, requiring the activation of an incident command system. However, empirical insight into their operational functioning during activation remains limited. Goal: to identify operational enablers and barriers influencing effective crisis response. Methods: Prospective cross-sectional, qualitative, single-center study conducted after a table-top exercise within a hospital incident command system at a tertiary care university hospital (NCT06913010). Data were collected through semi-structured interviews, participant observation, and document analysis, and analyzed using a narrative-phenomenological approach. Results: Nineteen participants were included. Analysis identified nine thematic clusters shaping operational performance: (1) structure and roles; (2) communication; (3) decision-making and prioritization; (4) information management; (5) infrastructure and technology; (6) personnel and organization; (7) training, exercises, and team dynamics; (8) documentation; and (9) external communication and media. Enablers included clear role definition, structured communication, phased decision-making, and regular training. Barriers included role ambiguity, fragmented communication, insufficient prioritization, infrastructure limitations, and staffing constraints. Conclusion: Preparedness frameworks are necessary but insufficient as stand-alone approaches, as operational execution determines real-world performance. Recurring deficits included unclear roles, inconsistent communication, weak prioritization, and gaps in infrastructure and personnel. A limited set of standardized practices-including a clear separation of roles, leadership intent, closed-loop communication, explicit decision cycles from information gathering to structuring to decision-making, checklists, visualization, central information management, and rapid "80% decisions"-substantially enhanced performance. Mission command (

Indexed as

Disaster PlanningHospitals, UniversityTertiary Care CentersCommunicationCross-Sectional StudiesDecision MakingHumansProspective StudiesQualitative Researchcrisis managementdisaster preparednessemergency medicinehospital incident commandpublic healthqualitative researchresiliencetabletop exercise

Identifiers

PMID42591830
PMCPMC13462528

What OpenQuestion holds

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LicenceCC BY
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Registered trials

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.