SynthesisPsyCh journal2026
Managing Emotions at Work: A TCCM Systematic Literature Review of Empirical Emotional Labour Research.
Synthesis in PsyCh journal, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
0 citing papers in PubMed.
No citing paper in PubMed yet.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Emotional labour (EL) has become a serious concern in the modern workplace due to the rapid development of the service-oriented economy. Existing literature reviews of emotional labour studies leave many questions unexplored. This study addresses these questions by conducting a holistic review of 143 high-impact empirical articles published in peer-reviewed journals from APA PsycInfo, EBSCO Academic Search Premier, Scopus, and Web of Science using the TCCM framework (Theory-Context-Characteristics-Methodology). The document search process is visualised with a PRISMA diagram. We point out several future directions for scholars who are interested in emotional labour. For example, emotional labour research needs to transition from cross-sectional designs to multi-wave designs. Most importantly, this study serves as a roadmap for scholars to navigate the complexity of emotional labour research and provides practitioners with evidence-based strategies to mitigate the negative influence of emotional labour.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.