Evidence map›Paper›PMID 42569843›Full record

ArticleThe Journal of rural health : official journal of the American Rural Health Association and the National Rural Health Care Association2026

Bridging Gaps in Acute Care Access for Rural Veterans: The Reach and Impact of VA's Virtual Emergency and Urgent Care Programs.

Anita A Vashi, Linda Diem Tran, Tracy Urech, Allison Engstrom Buggaveeti, Liam Rose

Abstract read
In one paragraph

Article in The Journal of rural health : official journal of the American Rural Health Association and the National Rural Health Care Association, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Clinician Experiences With Tele-Emergency Care: Qualitative Study.Journal of medical Internet research · 2026
    Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Anita A VashiCenter for Innovation to Implementation, Veterans Affairs Palo Alto Health Care System, Menlo Park, California, USA.ORCID https://orcid.org/0000-0002-6305-6779
Linda Diem TranDepartment of Veterans Affairs, Health Economics Resource Center, Menlo Park, California, USA.
Tracy UrechCenter for Innovation to Implementation, Veterans Affairs Palo Alto Health Care System, Menlo Park, California, USA.
Allison Engstrom BuggaveetiCenter for Innovation to Implementation, Veterans Affairs Palo Alto Health Care System, Menlo Park, California, USA.
Liam RoseDepartment of Veterans Affairs, Health Economics Resource Center, Menlo Park, California, USA.

Funding

Department of Veterans Affairs Office of Rural HealthVA Office of Connected CareVA Office of Integrated Veteran Care
6 · The paper itself

Abstract

purposeTo evaluate the impact of the Veterans Health Administration's (VA) virtual acute care programs-tele-emergency care (TEC) and virtual care visits (VCV)-on short-term utilization, mortality, and costs among rural veterans.

methodsThis retrospective study used national call center data (January 2022-September 2024) linked with VA administrative and community care records. Completed TEC or VCV encounters were grouped by triage acuity: acute (recommended follow-up within 8 h; n = 61,408) and non-acute (>8 h; n = 66,319), and compared with matched controls using propensity-score methods. Primary outcomes were emergency department (ED) visits, hospital admissions, and 30-day mortality. Secondary outcomes included total, inpatient, outpatient, pharmacy, and community care costs.

findingsAmong 631,437 nurse triage calls from rural veterans, virtual care was associated with significantly lower ED visits (acute: -11.87 percentage points (pp), 95% CI -12.47 to -11.26; non-acute: -3.62 pp, 95% CI -4.02 to -3.22) and hospitalizations (acute: -0.55 pp; non-acute: -0.15 pp). Thirty-day mortality did not differ significantly in either group. Total costs were modestly higher in both groups that received virtual care (acute: +$549; non-acute: +$386), driven by outpatient spending and partially offset by lower community care costs.

conclusionsVirtual acute care substantially reduced short-term emergency and hospital utilization among rural veterans across both acuity groups but was associated with higher total 30-day costs. These findings highlight the potential of embedded virtual programs to improve access for rural veterans, while underscoring the need to evaluate their long-term value and return on investment.

Indexed as

Ambulatory CareHealth Services AccessibilityRural PopulationVeteransAgedEmergency Room VisitsFemaleHumansMaleMiddle AgedRetrospective StudiesTelemedicineUnited StatesUnited States Department of Veterans Affairsemergency carerural veteranstelehealthveterans health administrationvirtual care

Identifiers

PMID42569843
PMCPMC13452068

What OpenQuestion holds

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.