Evidence map›Paper›PMID 42539427›Full record

ArticleTelemedicine reports

Individuals' Perceptions of the Efficacy, Quality, and Safety of Weight Loss Treatment Accessed via a National Telehealth Platform: Retrospective Analysis of Survey Data.

Jessica S Yu, Lauren Governale, Sachie Mochida, Craig Primack, Knox Beasley, Patrick Carroll

Abstract read
In one paragraph

Article in Telemedicine reports. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Jessica S YuHims & Hers Health, Inc., San Francisco, California, USA.ORCID https://orcid.org/0009-0007-9724-6929
Lauren GovernaleHims & Hers Health, Inc., San Francisco, California, USA.
Sachie MochidaHims & Hers Health, Inc., San Francisco, California, USA.
Craig PrimackHims & Hers Health, Inc., San Francisco, California, USA.
Knox BeasleyYou Health Medical Groups, San Francisco, California, USA.
Patrick CarrollHims & Hers Health, Inc., San Francisco, California, USA.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Introduction: There is consensus that telehealth may be an effective and scalable solution to the nation's ongoing obesity crisis. However, there are concerns about the quality and safety of obesity care accessed via telehealth and particularly direct-to-consumer (DTC) telehealth. The current study sought to understand the perceptions of the efficacy, quality, and safety of care accessed via telehealth among individuals who accessed weight loss treatment via a national DTC telehealth platform. Methods: An online survey, originally intended for the purposes of quality improvement, was sent to individuals who had accessed weight loss treatment via a national telehealth platform. The survey, made available between June 30, 2025, and July 3, 2025, consisted of 22 questions that queried individuals about various aspects of their experience with the platform. Data were de-identified and retrospectively analyzed, with descriptive statistics used to report on the number and percentage of participants who indicated agreement with survey items. Results: 1381 participants who accessed weight loss treatment via the platform completed the survey. Overall, participants (>70%) reported a positive experience pertaining to the quality and safety of care accessed via the platform. The majority (>80%) of participants reported a positive experience with the online clinical intake and with providers on the platform. Participants consistently (>90%) rated their overall experience with the platform as equal to or better than prior in-person health care experiences. There was variability with regard to participants' awareness of specific safety practices implemented by the platform. Discussion: Our findings indicate that factors such as structured intake processes, ongoing communication with providers, and accessible educational resources may play important roles in fostering individuals' confidence and trust in telehealth-delivered obesity care.

Indexed as

obesityqualitysafetytelehealthweight loss

Identifiers

PMID42539427
PMCPMC13422716

What OpenQuestion holds

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LicenceCC BY-NC
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.