ArticleInternational journal of nursing sciences2026
Perceived experiences of long-term care services among long-term care insurance beneficiaries and their family members: A qualitative interview study in Hunan Province, China.
Article in International journal of nursing sciences, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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Abstract
objectivesThe long-term care insurance (LTCI) system is a social security program that aims to address population aging and protect the basic living rights of individuals with disabilities. Since the pilot implementation of this system in 13 Chinese cities in 2016, the LTCI system has received increasing scholarly attention. This study aimed to explore the experiences of beneficiaries and their families with the LTCI system.
methodsA qualitative research method was employed. From August to December 2024, the researchers interviewed 13 LTCI beneficiaries and their family members living in Hunan Province. Data were collected via semi-structured, face-to-face in-depth interviews. These interviews were audio-recorded and transcribed verbatim.
resultsThe following five themes were identified. 1) The long-term care service application process is convenient. 2) The disability level assessment process is difficult. This theme includes three subthemes: unclear disability level assessment criteria; a cumbersome disability level assessment process; and a lack of professionalism among disability level assessors. 3) Long-term care services are imperfect. This theme encompasses three subthemes: the limited scope of care services; insufficient care resources; and uneven caregiver quality, including a lack of standardized criteria for service evaluation. 4) The economic burden of long-term care has been alleviated. 5) Expectations regarding LTCI services are positive.
conclusionsThe findings of this study improve our understanding of LTCI participants and their family members. These insights can help the Chinese government develop more detailed support strategies and interventions, thereby improving the quality, professionalism, and scope of long-term care services while promoting the implementation of LTCI policies.
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