Evidence map›Paper›PMID 42491859›Full record

ReviewPublic health reviews2026

Perceived barriers and facilitators of accessing statutory and non-statutory services, in disadvantaged communities, in England: a co-produced qualitative review.

Kristof Santa, Rosie Gordon, Buket Kara, Jorg Huber, Henry Pollock, Heather Catt, Prabhad Jayakody, Koser Khan, Andrew Harding, Anna Kenyon and 4 more

Abstract readReview
In one paragraph

Review in Public health reviews, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

14 authors.

Kristof SantaUniversity of Liverpool, Liverpool, United Kingdom.
Rosie GordonThe University of Manchester, Manchester, United Kingdom.
Buket KaraLancaster University, Lancaster, United Kingdom.
Jorg HuberUniversity of Brighton, Brighton, United Kingdom.
Henry PollockBoingBoing Foundation, Blackpool, United Kingdom.
Heather CattNerdyCatt Ltd., Preston, United Kingdom.
Prabhad JayakodyBlackpool Teaching Hospitals NHS Foundation Trust, Blackpool, United Kingdom.
Koser KhanLancaster University, Lancaster, United Kingdom.
Andrew HardingLancaster University, Lancaster, United Kingdom.
Anna KenyonUniversity of Lancashire, Preston, United Kingdom.
Jade Swain-VenezialeBlackpool Council, Blackpool, United Kingdom.
Amalia TheophilouInspiring Me to Dream Ltd, Preston, United Kingdom.
Grace RobsonBoingBoing Foundation, Blackpool, United Kingdom.
Barbara MezesUniversity of Liverpool, Liverpool, United Kingdom.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Objectives: This review explored the perceived barriers and facilitators to accessing statutory and non-statutory health and social care services among disadvantaged populations in England. Community-based services delivered by statutory bodies and the voluntary, community, faith, and social enterprise (VCSFE) sector are critical for addressing social determinants of health, fostering resilience, and promoting equity. However, in disadvantaged areas, complex needs and structural exclusion frequently limit their effectiveness. Methods: Co-produced with academics, VCFSE sector, and public contributors, this review synthesised qualitative research published since 2003, drawing on first-hand accounts of service users to explore how intersecting forms of disadvantage affect service access. Results: The review identified four themes influencing access to community-based services among disadvantaged groups: structural and informational barriers, the impact of cultural, social, and economic contexts, institutional trust and continuity, and emotional motivators and barriers. Conclusion: Improving access to community-based services requires structural and cultural alignment with users' lives. Services ought to prioritise flexibility, trust, and navigational support while addressing emotional and institutional barriers.

Indexed as

community health servicesco-produced reviewdisadvantaged populationshealth services accessibilityqualitative research

Identifiers

PMID42491859
PMCPMC13377981

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.