ArticleCancer causes & control : CCC2026
Access to cervical screening in Australian general practices: a cross-sectional study using a 'secret shopper' approach.
Article in Cancer causes & control : CCC, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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Abstract
purposeCervical screening in Australia is currently accessed through a healthcare provider, typically a general practitioner in primary care. We aimed to assess the real-world availability of and access to cervical screening services, including self-collection.
methodsCross-sectional study was conducted using a secret shopper methodology with a standardized telephone script that emulated real-life calls. A random sample of Australian general practices, from each State/Territory (contacted November 2024-February 2025).
resultsOf the 310 general practices, 72 (23%) could not offer a cervical screening appointment for new patients. Among practices able to provide an appointment, 217 (89%) said self-collection was available. By jurisdiction, the proportion of practices reporting availability of cervical screening ranged from 72 to 83% but did not significantly differ. The proportion of clinics that offered the choice of self-collection differed significantly by State/Territory (
conclusionOur study highlighted that access to cervical screening may be constrained by limited appointments for new patients, out-of-pocket costs, and other factors. These barriers may disproportionately affect individuals facing structural and financial disadvantage. We found significant variability in availability of self-collection by location. Exploring flexible models, including mail-out, pharmacy supported, or community-led models, may improve accessibility and reduce burden on general practices.
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