ArticleJMIR research protocols2026
Features of Virtual Navigation Systems for Health Care and Social Services Associated With Patient Outcomes: Protocol for a Scoping Review.
Article in JMIR research protocols, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
0 citing papers in PubMed.
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Corrections and comments
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Authors and funding
8 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Background: Patient navigation is a critical component of health care delivery, facilitating connections with appropriate services. A new era of virtual navigation systems has emerged, with systems that can be accessed through websites or smartphone apps. However, it is unknown which features of these novel systems impact patient outcomes. Objective: The objective of this scoping review is to understand the current landscape of existing virtual navigation systems. In this review, we will determine the features of these systems, as well as the patient outcomes and accessibility barriers associated with them that have been reported in the literature. Methods: This review will follow the guidelines for scoping reviews outlined by the Joanna Briggs Institute methodology. This will include systems that provide recommendations for health care, mental health and addiction services, and social services. This will include systems designed for patients, caregivers, and/or care providers. A search strategy will be used to locate both published and unpublished literature. The databases to be searched include PubMed, PsycINFO (ProQuest), Cochrane Library, Web of Science Core Collection (Clarivate), Cumulative Index of Nursing and Allied Health Literature (EBSCO), ScienceDirect, IEEE Xplore, and ACM Digital Library. Papers will be screened and selected, and data will be extracted by 2 independent members of the research team. The extracted data will primarily focus on outcomes and features of the virtual navigation systems. This will include the information they ask of users and the content and format of the information on services they provide. Results: Funding for this project was received in May 2024. As of June 2026, abstract and full-text screening have been completed, data extraction is underway, and data analysis has not begun yet. Our search resulted in the retrieval of 14,461 studies that were eligible for screening. We anticipate that the full scoping review manuscript will be prepared for submission by winter 2027. Results will be presented in tabular format and accompanied by a narrative summary. Conclusions: This review will synthesize the current literature on virtual navigation systems that aim to connect patients to appropriate health care services. By identifying trends and gaps, this review will provide critical information for the development of new and innovative systems that can support health care and public health systems.
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