ArticleHealth science reports2026
Outpatients' Readiness for Engagement in Health Information Technology: Implications for Patient Education in University Hospitals of Southern Iran.
Article in Health science reports, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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4 authors.
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Abstract
Background: Successful implementation of health information technology (HIT) depends largely on patients' readiness to engage with digital systems. Patient readiness encompasses multiple dimensions, including technological skills, communication preferences, information needs, and privacy concerns. Despite the rapid expansion of digital health services, limited evidence exists regarding outpatients' readiness for engagement in HIT in developing healthcare settings, particularly in university hospitals in Iran. This study aimed to assess outpatients' readiness for engagement in health information technology and examine differences across readiness dimensions. Methods: A cross-sectional study was conducted in 2024 among 400 adult outpatients attending specialty and subspecialty clinics at academic hospitals affiliated with Ahvaz Jundishapur University of Medical Sciences using stratified random sampling. Readiness for engagement in health information technology was assessed using the 28-item Patient Readiness to Engage in Health Information Technology (PRE-HIT) questionnaire, which measures eight dimensions: Health Information Need (HIN), Computer Anxiety (CA), Computer/Internet Experience and Expertise (CIEE), Non-Face-to-Face Communication Preference (NFCP), Awareness of Health Information (NNGN), Relationship with Doctor (RD), Cell Phone Expertise (CPE), and Internet Privacy Concern (IPC). Data were analyzed using descriptive statistics, one-sample Results: Overall readiness for engagement in HIT was favorable. The highest mean score was observed for Non-Face-to-Face Communication Preference (M = 3.72, SD = 0.72), whereas the lowest score was related to Computer Anxiety (M = 2.68, SD = 0.65). All dimensions except Computer Anxiety were significantly above the neutral midpoint ( Conclusion: This study highlights the high readiness of outpatients to engage with digital health technologies, particularly mobile health tools and non-face-to-face communication. However, the findings also underscore significant challenges, including computer anxiety and privacy concerns, which may hinder full adoption. To improve patient engagement, digital health interventions should prioritize user-friendly designs, clear educational resources to reduce anxiety, and robust privacy safeguards. These insights are critical for designing patient-centered digital health strategies that enhance both accessibility and trust in HIT systems.
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