Evidence map›Paper›PMID 42436674›Full record

ArticleJournal of patient experience2026

Impact of a Physician Communication Development Program on Patient Experience Scores.

Cheryl D Stults, Su-Ying Liang, Yian Guo, Diana Nguyen, Ridhima Nerlekar, Tony Chen, Minal Bhanushali

Abstract read
PubMed Full text at PMC Publisher
In one paragraph

Article in Journal of patient experience, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Cheryl D StultsSutter Health Research Institute, Sutter Health, Palo Alto, CA, USA.
Su-Ying LiangSutter Health Research Institute, Sutter Health, Palo Alto, CA, USA.
Yian GuoSutter Health Research Institute, Sutter Health, Palo Alto, CA, USA.
Diana NguyenInternal Medicine, Palo Alto Foundation Medical Group, Dublin, CA, USA.
Ridhima NerlekarSutter Health Research Institute, Sutter Health, Palo Alto, CA, USA.
Tony ChenSutter Health Research Institute, Sutter Health, Palo Alto, CA, USA.
Minal BhanushaliNeurology, Palo Alto Foundation Medical Group, San Carlos, CA, USA.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Patient-reported experience measures (PREMs) are widely used for quality improvement, benchmarking, and physician compensation, yet few large-scale studies have examined interventions to improve scores. We examine the association of an annual, mandatory, peer-led continuing professional development (CPD) program at a large, multispecialty group practice aimed at enhancing patient-clinician communication. This quality improvement study analyzed ambulatory pre-post patient experience surveys from January 2018 to October 2022 for top box ratings for four PREMs focusing on provider communication for "

Indexed as

ambulatory carecontinuing professional developmentpatient-reported experience measuresprovider communication

Identifiers

PMID42436674
PMCPMC13354897

What OpenQuestion holds

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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.