ArticleJournal of nursing management2026
Frontline Healthcare Workers' Reflections on Operationalizing the COVID-19 Pandemic Response: A Qualitative Study.
Article in Journal of nursing management, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Who cites it
1 citing paper in PubMed.
- Frontline Healthcare Workers' Reflections on Operationalizing the COVID-19 Pandemic Response: A Qualitative Study.Journal of nursing management · 2026Article
Corrections and comments
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Authors and funding
4 authors.
Funding
Abstract
introductionThe COVID-19 pandemic provided opportunities to learn from healthcare workers involved in implementing pandemic plans within healthcare settings. This study explores healthcare workers' reflections on the first 3 years of the COVID-19 pandemic and their experiences activating health service pandemic plans.
methodsA qualitative exploratory descriptive study design was used to explore through focus groups' frontline healthcare workers' experiences related to emergency response planning, operationalizing the pandemic response plan, the workforce mindset, and re-evaluation of the organizations' response once the crisis had abated. Thematic analysis guided by Braun and Clark's six-steps was used to identify themes.
resultsThirty-two healthcare workers participated in 10 focus group discussions. The following six key themes were identified and explored (1): unprepared emergency response systems and processes, (2) adaptive crisis management under pressure, (3) the evolving reality of the pandemic response and embedding the basics, (4) leadership styles and communication challenges when managing a crisis, (5) psychological challenges of leading the workforce during a prolonged crisis, and (6) organizational preparedness for future pandemics.
conclusionHealthcare workers were required to respond rapidly to maintain safety and meet healthcare needs, with little understanding of the organization's pandemic plan. This study provides an opportunity to learn from the experiences of healthcare workers in integrating the frontline perspective into the design and execution of emergency response plans, to enhance workforce sustainability and organizational preparedness.
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