ArticleHealth science reports2026
Turnaround Time and Patients' Perceptions of Clinical Laboratory Services at a Tertiary Hospital in Pakistan: A Cross-Sectional Study.
Article in Health science reports, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
0 citing papers in PubMed.
No citing paper in PubMed yet.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Background and Aims: Turnaround time (TAT) is a key metric of laboratory performance. However, delays occurring outside the intra-laboratory phases are often overlooked. This study aimed to assess intra-laboratory TAT and patients' perceptions of laboratory service quality in a public tertiary hospital in Pakistan. Methods: A cross-sectional survey was conducted between July and December 2024 at Holy Family Hospital, enrolling 300 adult patients using non-probability quota sampling. Data were collected using a bilingual, validated questionnaire that included a 21-item patient perception scale. Intra-laboratory TAT (from sample collection to report verification) was analyzed using non-parametric statistical tests and generalized linear models. Results: The median TAT was 115 min (IQR: 90-145), significantly shorter in morning shifts and for baseline, biochemistry, and special chemistry tests ( Conclusion: More than 60% of patients were dissatisfied, primarily due to delayed reporting, inadequate communication, and staff-related concerns. Establishing standardized TAT benchmarks, optimizing staffing, and improving patient communication may enhance service quality and patient satisfaction in high-volume laboratory settings.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.