Evidence map›Paper›PMID 42404703›Full record

Articlenpj digital public health2026

Under-served groups' perspectives on mitigating digital exclusion within healthcare in the North East of England.

Sarah Wilson, Clare Tolley, Riona Mc Ardle, Nehal Hassan, Robert Slight, Sarah Slight

Abstract read
In one paragraph

Article in npj digital public health, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Sarah WilsonNewcastle University, Newcastle Upon Tyne, UK.
Clare TolleyNewcastle University, Newcastle Upon Tyne, UK.
Riona Mc ArdleNewcastle University, Newcastle Upon Tyne, UK.
Nehal HassanNewcastle University, Newcastle Upon Tyne, UK.
Robert SlightThe Newcastle upon Tyne Hospitals NHS Foundation Trust, Newcastle Upon Tyne, UK.
Sarah SlightNewcastle University, Newcastle Upon Tyne, UK.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Digital Health Technologies (DHTs) can increase access to healthcare and improve patient outcomes, but underserved groups often experience barriers accessing these benefits. This qualitative study explored the perspectives of individuals from underserved groups on using DHTs within healthcare and what practical strategies could be implemented to mitigate digital exclusion. Participants described difficulties accessing healthcare when it was only available digitally, specific challenges relating to DHTs, issues accessing technical support, and concerns about DHTs' ability to support all areas of healthcare. Participants recommended that healthcare providers offer support such as free devices, maintain non-digital access options, and that DHTs are co-designed to be user-friendly. They also called for both increased funding for and better promotion of community-based technical support services, and appropriate user guides. Future research should explore stakeholders' perspectives on the feasibility of implementing these recommendations to develop a holistic understanding of how to effectively support digital health equity.

Indexed as

Business and industryHealth care

Identifiers

PMID42404703
PMCPMC13331730

What OpenQuestion holds

Textmetadata
LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.