Evidence map›Paper›PMID 42404540›Full record

ArticleJournal of patient experience2026

The Impact of Nurse Leader Rounding on Patient Satisfaction: A Post-hoc Analysis of Trust, Communication, and Collaboration in Inpatient Care.

Colleen Russell, Megan Gaffaney, Jason Reilly, Iovannah Rudoy, Amber Maraccini

Abstract read
In one paragraph

Article in Journal of patient experience, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Colleen RussellNorthwestern Medicine, Chicago, IL, USA.
Megan GaffaneyNorthwestern Medicine, Chicago, IL, USA.
Jason ReillyMedallia, San Francisco, CA, USA.
Iovannah RudoyMedallia, San Francisco, CA, USA.
Amber MaracciniMedallia, San Francisco, CA, USA.ORCID https://orcid.org/0009-0008-8836-7013

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Trust is a cornerstone of effective healthcare delivery, particularly in hospital settings where nurses serve as primary care coordinators and communicators. Nurse leader rounding-a structured practice of engaging with patients-has been widely adopted to build trust, improve communication, and enhance patient satisfaction ratings, yet its measurable impact remains variable across organizations. This post-hoc analysis evaluated over 22,000 post-discharge survey responses from adult inpatients across a large, multi-facility health system, comparing patient satisfaction scores between those who experienced documented nurse leader rounding and those who did not. Findings demonstrated high overall satisfaction, with statistically significant improvements in communication and collaboration-related measures at select facilities, suggesting that nurse leader rounding can strengthen relational aspects of care that build trust between patients and care teams. The study also highlights how contextual factors-such as facility practices and rounding fidelity-can influence effectiveness. Limitations include a ceiling effect due to consistently high survey scores and missing responses related to the optional design of the survey. Future research should explore how rounding strategies can be adapted to maximize trust and satisfaction across diverse care settings.

Indexed as

healthcare consumerismhumanizing healthcarepatient satisfaction

Identifiers

PMID42404540
PMCPMC13332271

What OpenQuestion holds

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LicenceCC BY-NC
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.