ArticleAustralasian journal on ageing2026
Navigating Home Care Packages: A Content and Usability Analysis of Consumer-Facing Information on Aged Care Provider Websites.
Article in Australasian journal on ageing, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
0 citing papers in PubMed.
No citing paper in PubMed yet.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectivesThe global population of people aged 60 years and above is growing. With this, there is a rising need for home care services and demand for online health information to facilitate the decision-making among older adults and promote consumer-directed care. This exploratory study aimed to examine how aged care provider websites present and structure information about Home Care Packages (HCPs) to support consumer decision-making.
methodsA web-based content analysis of Australian provider websites was conducted by accessing websites using Google Chrome in incognito mode and using an evaluation tool that assessed language readability (Flesch Reading Ease and Flesch-Kincaid Grade Level scores), usability features Web Content (Accessibility Guidelines V2.0) and the relevance and depth of HCP information. Descriptive statistics were calculated using SPSSv.29. Qualitative data were analysed using deductive content analysis. Data were extracted into Microsoft Excel and deductively coded using the structured evaluation tool developed for this study. Coded content was then narratively synthesised, augmented by researcher notes and illustrative quotes.
resultsFrom 25 systematically sampled websites, the median Flesch Reading Ease score was 52.5 (IQR 12.52) corresponding to a high school reading level of 10th-12th grade. Most sites featured small text (n = 21) and inconsistent information regarding services, pricing and case management. None of the websites in this analysis was found to be both user-friendly and comprehensive in their HCP content.
conclusionsPoor usability and inconsistent information may limit older adults' ability to access and understand HCP details, reducing engagement with these online resources.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.