ArticleJournal of primary care & community health
A Night With Red Eyes Reveals How Teamwork Unfolds in Out-Of-Hours Primary Care.
Article in Journal of primary care & community health. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
0 citing papers in PubMed.
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Corrections and comments
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Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
During a night in October 2024, several patients contacted an Out-of-Hours Primary Care (OOH-PC) team reporting "burning eyes." As a pattern emerged, the team was required to manage an uncertain situation without an existing protocol. This case study of an OOH-PC triage team is based on a semi-structured focus group interview with employees who were on duty during the incident. The study explores how a co-located team adapted to an unforeseen clinical situation, with particular attention to team processes and emergent states that supported coordination under uncertainty. A thematic analysis identified three themes: (1) informal communication that demands attention; (2) a new situation without a protocol; and (3) dynamics between physicians and nurses. While planning and coordination were primarily handled by physicians, mutual respect and established communication patterns enabled nurses to remain informed and contribute actively. The findings suggest that pre-existing team characteristics can facilitate adaptive responses during critical events. The case highlights the value of flexible and dynamic teamwork when triage teams manage unexpected situations without relevant protocols.
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