Evidence map›Paper›PMID 42318858›Full record

ArticleScandinavian journal of caring sciences2026

Tracing the Satisfactory Care of the Chronically Ill in Emergency Departments: A Scoping Review.

Eleni Naki, Agapi L Batiridou, Christine Mantzouka, Mary Gouva, Stefanos Mantzoukas, Zoe Konstanti

Abstract readScoping Review
In one paragraph

Article in Scandinavian journal of caring sciences, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Eleni NakiResearch Laboratory of Psychology of Patients, Families and Health Professionals, Research Laboratory of Integrated Health, Care and Well-Being, Department of Nursing, School of Health Sciences, University of Ioannina, Ioannina, Greece.ORCID https://orcid.org/0009-0007-5639-4669
Agapi L BatiridouResearch Laboratory of Psychology of Patients, Families and Health Professionals, Department of Nursing, School of Health Sciences, University of Ioannina, Ioannina, Greece.ORCID https://orcid.org/0000-0003-3966-072X
Christine MantzoukaAdult Nursing School of Health and Community Studies, Leeds Beckett University, Leeds, UK.ORCID https://orcid.org/0000-0002-1834-1669
Mary GouvaResearch Laboratory of Psychology of Patients, Families and Health Professionals, Department of Nursing, School of Health Sciences, University of Ioannina, Ioannina, Greece.ORCID https://orcid.org/0000-0002-5126-7050
Stefanos MantzoukasResearch Laboratory of Integrated Health, Care and Well-Being, Department of Nursing, School of Health Sciences, University of Ioannina, Ioannina, Greece.ORCID https://orcid.org/0000-0003-1471-5966
Zoe KonstantiResearch Laboratory of Psychology of Patients, Families and Health Professionals, Department of Nursing, School of Health Sciences, University of Ioannina, Ioannina, Greece.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

AIMS AND

objectivesThe growing prevalence of chronic diseases has heightened the demand for emergency department (ED) services, underscoring their increasingly essential role within healthcare systems. To improve outcomes and decrease needless ED use, it is essential to comprehend what constitutes appropriate care in this context. METHODOLOGICAL

designA scoping review was conducted following PRISMA-ScR reporting guidelines. Relevant studies published between 2013 and 2024 were identified through systematic searches conducted in PubMed, Cochrane and Scopus. The methodological approach was based on the Arksey and O'Malley framework, further refined by Levac et al. and Peters et al., and complemented by the Framework 'N' to integrate principles of caring science and patient-centred care within the synthesis process.

resultsFifteen studies were deemed eligible for inclusion. Four overarching motifs emerged from the thematic synthesis. (1) Health systems: Age and multimorbidity are the main causes of ED dependence. This emphasises the necessity of service reform and customised care programs. (2) ED use and care transitions: Results are enhanced by functional evaluation, timely pain management and organised follow-up. Delays and disjointed aftercare, however, are frequent. (3) Interdisciplinary collaboration: Coordinated multidisciplinary teams and integration with primary care enhance patient satisfaction and continuity. Nevertheless, these methods are rarely used. (4) Barriers and challenges: Errors, undertreatment and repeated ED visits are caused by stigma, poor staff training, a lack of resources and poor communication.

conclusionsStronger integration between emergency departments (EDs) and primary care, along with standardised procedures and individualised care pathways, is essential in response to population aging and the increasing complexity of chronic diseases. Prioritising digital technologies, enhancing staff training and improving care transitions can not only enhance patient outcomes and experiences but also reduce avoidable ED visits.

Indexed as

Emergency Service, HospitalPatient SatisfactionChronic DiseaseEmergency Room VisitsHumanscare transitionschronic diseaseemergency departmentinterdisciplinary collaborationolder adultspatient experiencescoping review

Identifiers

PMID42318858
PMCPMC13280965

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC-ND
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.