Evidence map›Paper›PMID 42317718›Full record

ArticleFrontiers in psychology2026

Psychological wellbeing in informal workers within the gig economy: the roles of social support, work-life balance, workload, and time pressure.

Timothy Inan Pongsapan, Muhammad Ramaditya, Astri Warih Anjarwi

Abstract read
In one paragraph

Article in Frontiers in psychology, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

3 authors.

Timothy Inan PongsapanFaculty of Administrative Sciences, Universitas Indonesia, Depok, West Java, Indonesia.
Muhammad RamadityaFaculty of Administrative Sciences, Universitas Indonesia, Depok, West Java, Indonesia.
Astri Warih AnjarwiFaculty of Administrative Science, Universitas Brawijaya, Malang, Indonesia.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

This study examines the effect of social support, work-life balance, and workload on psychological wellbeing with time pressure as a mediating variable among Gojek drivers in the Special Capital Region of Jakarta. The research is motivated by the increasing reliance on ride-hailing services within the urban transport system and the growing vulnerability of gig workers' wellbeing under platform-based work arrangements. Data were collected through an online questionnaire distributed to 267 Gojek drivers who met the predetermined sampling criteria and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS. The results indicate that social support and work-life balance have a positive and significant effect on psychological wellbeing, while workload has a negative effect. Time pressure is found to significantly mediate the relationship between workload and psychological wellbeing, highlighting its role as a key mechanism through which job demands affect drivers' mental conditions. These findings underscore the importance of managing job demands and strengthening supportive resources to enhance the psychological wellbeing of Gojek drivers in the context of platform-based work.

Indexed as

Gojek driverspsychological wellbeingsocial supporttime pressurework-life balanceworkload

Identifiers

PMID42317718
PMCPMC13272166

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.