ReviewFrontiers in psychology2026
Making the invisible visible: a case study of the healing hearts initiative within the SEED wellbeing program in Australian healthcare.
Review in Frontiers in psychology, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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Authors and funding
6 authors.
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Abstract
Background: Healthcare staff are experiencing increasing levels of burnout, moral strain, and disconnection. Organizational wellbeing strategies have often focused on individual resilience, with less attention to collective, relational or team-based approaches that nurture connection. Concept: The SEED Program, a workplace wellbeing intervention in healthcare, uses a strengths-based, staff-led approach to implementing wellbeing initiatives during work time. These initiatives are co-designed with staff and are intended to cultivate connection, creativity and kindness within the healthcare workforce. One of these initiatives is the Healing Hearts, which involves creating and sharing handmade felt hearts as tangible gifts of recognition and care. Conceptualized as a participatory kindness practice, this initiative illustrates how simple symbolic acts can be embedded into workplace culture to encourage connection, belonging and compassion. Context: Situated within a large regional health service in New South Wales, Australia, this case study examines the SEED Program and considers how initiatives such as Healing Hearts may complement existing organizational wellbeing frameworks and help address systemic risks of burnout. Approach: This paper examines the potential of wellbeing initiatives to embed routine, visible acts of kindness within healthcare environments through role-modeling, inclusive participation, and leadership endorsement. It positions this approach as a scalable, service-wide practice that aligns with broader organizational wellbeing strategies. Reflections: Early reflections indicate strong emotional resonance, multidisciplinary engagement, and the critical role of visible leadership support in enabling the uptake of wellbeing initiatives. These insights suggest that symbolic, yet relationally meaningful practices have the potential to strengthen workplace cultures of care and connection when thoughtfully integrated at scale.
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