ArticleFrontiers in psychology2026
Do I want to continue being good? Research on the continuity mechanism of organizational citizenship helping behavior.
Article in Frontiers in psychology, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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Abstract
To explore the conditions for the continuity of employees' interpersonal helping behavior, this paper constructs a dynamic mediated-moderating model of the two phases of organizational citizenship helping behavior, perceived team-member exchange, and perceived coworker support based on social exchange theory. This paper conducts longitudinal research on corporate employees and finally obtains 620 paired data for the two phases. Empirical analyses show that organizational citizenship helping behavior in Phase-1 is significantly and positively associated with organizational citizenship helping behavior in Phase-2, which suggests that organizational citizenship helping behavior tends to be persistent at the time level; perceived team-member exchange is related to stronger helping behavior continuity; and perceived coworker support is associated with stronger helping behavior continuity and fully accounts for the moderating role of perceived team-member exchange in the association between the two-phased helping behavior. This study helps advance the exploration of coworker relationship in organizations, sheds light on how employees internalize perceived interpersonal relationship into an integrated adjustment mechanism, and provides theoretical insights and practical guidelines for corporate managers on how to optimize coworker relationship and employee behavior.
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