SynthesisFrontiers in psychology2026
Digitalization and organizational capabilities: a mechanism-based integrative review.
Synthesis in Frontiers in psychology, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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3 authors.
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Abstract
Purpose: This study addresses the fragmented understanding of how digitalization shapes organizational capabilities by identifying and synthesizing the underlying mechanisms. Methods: A mechanism-based systematic literature review was conducted on 116 core studies published in Q1 journals between 2015 and 2024. A structured multi-stage screening and classification process was applied to identify key mechanisms and their interrelationships. Results: The findings reveal four mechanism families-enabling, cognitive, collaborative, and adaptive-and twelve sub-mechanisms explaining how digital structures, cognition, and collaboration interact to reconfigure organizational capabilities. Three dominant causal chains-enabling → adaptive, cognitive → adaptive, and collaborative → adaptive-are identified. Based on these results, the Digital Capability System (DCS) is proposed, conceptualizing capability evolution as a recursive, multi-level, and boundary-spanning system. Discussion: This study contributes by moving beyond linear antecedent-outcome models and advancing a mechanism-based, multi-level perspective on digital capability development. It also identifies key research gaps, including static treatments of infrastructure, output-biased innovation measures, and cross-level inconsistencies, and provides an agenda for future research and practical guidance for designing digitally enabled capability systems.
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