ArticleFrontiers in psychology2026
The double-edged sword effect of illegitimate tasks on hotel industry employees' self-control behavior.
Article in Frontiers in psychology, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. An erratum has been issued. Not yet cited in PubMed.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Corrections and comments
- Erratum issued
Authors and funding
2 authors.
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Abstract
Introduction: Illegitimate tasks are a significant workplace stressor in the hotel industry, yet their impact on employees' self-control behavior remains inconclusive, with prior studies reporting both negative and positive effects. Methods: Drawing on conservation of resources (COR) theory and the job demands-control model, this study examines the nonlinear impact of illegitimate tasks on self-control behavior, with power distance as a mediator and work autonomy as a moderator, using two-wave survey data from 536 hotel employees in China. Results: Illegitimate tasks exhibit a U-shaped relationship with self-control behavior and an inverted U-shaped relationship with power distance. Power distance mediates the nonlinear link between illegitimate tasks and self-control, and perceived work autonomy moderates (steepens) the inverted U-shaped relationship between illegitimate tasks and power distance. Discussion: These findings reconcile contradictory prior results by revealing the double-edged, nonlinear nature of illegitimate tasks, and provide practical guidance for hotel managers on task allocation, autonomy design, and employee support systems.
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