Evidence map›Paper›PMID 42098628›Full record

SynthesisBMC geriatrics2026

Effectiveness of AI-based conversational and socially assistive agents in older adults: a systematic review and meta-analysis.

Wenling Gou, Florian Lefebvre, Tongping Yang, Robin Recours, Jing Yang

Abstract readSystematic ReviewMeta-Analysis
In one paragraph

Synthesis in BMC geriatrics, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Wenling GouSantesih UR_UM211, University of Montpellier, Montpellier, France.
Florian LefebvreHanoi School of Business and Management, Vietnam National University, Hanoi, Vietnam.
Tongping YangSchool of Education Science, Chengdu Normal University, Chengdu, China.
Robin RecoursSantesih UR_UM211, University of Montpellier, Montpellier, France.
Jing YangSchool of Psychology and Sociology, Mianyang normal university, Mianyang, China. cherryjeune@gmail.com.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundDepression and loneliness are highly prevalent among older adults, yet access to timely and adequate mental health care remains limited in this population. Artificial intelligence-based conversational and socially assistive agents have emerged as a potentially scalable and cost-effective intervention; however, their effectiveness in alleviating depression and loneliness among older adults has not been comprehensively established. This systematic review and meta-analysis aimed to synthesize evidence from randomized controlled trials (RCTs) examining the effects of AI-based conversational and socially assistive agent interventions on depressive symptoms and loneliness in older adults.

methodsA systematic search of five electronic databases was conducted from inception to November 15, 2025, to identify RCTs evaluating AI-based conversational and socially assistive agent interventions targeting depression and/or loneliness in older adults. Random-effects meta-analyses were performed using standardized mean differences. Statistical heterogeneity was assessed using the I² statistic and further explored through subgroup analyses. Risk of bias was evaluated using the Cochrane Risk of Bias 2 tool, and the certainty of evidence was appraised using the GRADE framework.

resultsEight RCTs comprising 611 participants met the inclusion criteria. Compared with control conditions, AI-based conversational and socially assistive agent interventions were associated with a statistically significant reduction in depressive symptoms (Hedges' g = - 0.25, 95% CI - 0.48 to - 0.02; I² = 10.7%). In contrast, no significant effect was observed for loneliness, and substantial heterogeneity was detected across studies (Hedges' g = - 0.67, 95% CI - 2.57 to 1.23; I² = 89%). Subgroup analyses suggested that interventions with a cognitive focus yielded more consistent effects than companionship-focused approaches, while no clear differences were observed between home-based and institutional settings.

conclusionsAI-based conversational and socially assistive agent interventions appear to be effective in reducing depressive symptoms among older adults, whereas current evidence does not support a significant effect on loneliness. The effectiveness of these interventions may depend on their theoretical orientation and implementation characteristics. AI-based conversational and socially assistive agents may serve as a promising adjunct to conventional mental health care for older adults; however, further high-quality trials are needed to clarify their role in addressing loneliness and to optimize intervention design. PROTOCOL REGISTRATION: The protocol for this systematic review was registered in International Prospective Register of Systematic Reviews (PROSPERO identifier: CRD420261283098).

Indexed as

Artificial IntelligenceDepressionLonelinessAgedHumansIntelligent SystemsRandomized Controlled Trials as TopicArtificial intelligenceDepressionLonelinessOlder adultsPsychological chatbots

Identifiers

PMID42098628
PMCPMC13321516

What OpenQuestion holds

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LicenceCC BY
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.