Evidence map›Paper›PMID 42078177›Full record

ArticleFrontiers in digital health2026

The MediVoice implementation journey: ambient artificial intelligence for clinical documentation.

Jennifer Sumner, Yee Wei Lim, Timotius Tan, Andrew Makmur, Peter Forbes, Jason Phua, Lit Sin Quek, Clara Lee Ying Ngoh

Abstract read
In one paragraph

Article in Frontiers in digital health, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Jennifer SumnerCentre for Research in Health System Performance (CRiHSP), Yong Loo Lin School of Medicine, National University of Singapore, Singapore.
Yee Wei LimCentre for Research in Health System Performance (CRiHSP), Yong Loo Lin School of Medicine, National University of Singapore, Singapore.
Timotius TanTransformation Office, National University Health System, Singapore.
Andrew MakmurAIO Innovation Office, National University Health System, Singapore.
Peter ForbesGroup Digital Office, National University Health System, Singapore.
Jason PhuaTransformation Office, National University Health System, Singapore.
Lit Sin QuekEmergency Medicine, Ng Teng Fong General Hospital, Singapore.
Clara Lee Ying NgohGroup Technology Office, National University Health System, Singapore.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Healthcare systems are increasingly turning to ambient Artificial Intelligence (AI) scribes to reduce documentation burden and lighten clinicians' cognitive load. In this brief research report, we introduce MediVoice, an ambient AI scribe developed and implemented within the National University Health System, Singapore. MediVoice was piloted across multiple clinical settings and rapidly evaluated through Plan-Do-Study-Act cycles. Doctors, nurses, and allied health professionals assessed its usability, accuracy, workflow fit, and potential time savings. Real-time feedback informed iterative refinement, enabling organisational learning and reinforcing the value of experimentation during early AI adoption. Broader deployment required leadership engagement, an AI community of practice, role-specific training, user champions, recognition of its value, and supporting digital and organisational infrastructure. Looking ahead, routine use will require integration with the electronic medical record, enhanced speech recognition capabilities, and robust AI governance frameworks. MediVoice's trajectory shows that while ambient AI scribes can offer meaningful benefits, success requires more than technical capability. Effective implementation needs continuous adaptation, workflow alignment, cross-professional engagement, governance, and organisational readiness. This case study offers practical lessons for health systems seeking to introduce ambient AI tools within clinical environments.

Indexed as

ambientartifical intelligence (AI)healthcare (MeSH)implementationscribe

Identifiers

PMID42078177
PMCPMC13133017

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.