Transformational Leadership and Internal Communication as Predictors of Job Performance: A Perspective of Peruvian University Workers.

Transformational leadership and internal communication are widely studied variables in organizational management; however, their joint effect as simultaneous predictors of multidimensional job performance remains underexplored, particularly in Latin American higher education contexts. This study examines whether transformational leadership and internal communication jointly predict task performance, contextual performance, and counterproductive job performance among Peruvian university workers. A quantitative, non-experimental, cross-sectional, and predictive correlational design was applied to a sample of 385 workers from a private Peruvian university, analyzed through Partial Least Squares Structural Equation Modeling (PLS-SEM). Results confirm that both variables significantly predict job performance across its dimensions, with internal communication showing stronger predictive effects on task and contextual performance than transformational leadership. These findings contribute to organizational and management theory by proposing and validating a joint predictive model that addresses existing conceptual and empirical gaps in the literature, while providing evidence-based recommendations for leadership development and communication management in university institutions operating in emerging economy contexts.