ArticleBMC psychology2026
Factors influencing residents' continued use intention of smart community platforms: an integrated theoretical perspective.
Article in BMC psychology, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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3 authors.
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Abstract
As smart community platforms (SCPs) become integral to digital governance, understanding the factors influencing user persistence is increasingly important. This study develops an integrated framework by synthesizing the Unified Theory of Acceptance and Use of Technology (UTAUT) and Innovation Diffusion Theory (IDT). Data from 515 valid questionnaires collected in China were analyzed using a dual-stage PLS-SEM and Artificial Neural Network (ANN) approach. The results indicate that while Performance Expectancy and Relative Advantage form the cognitive basis of utility, Satisfaction serves as the pivotal affective driver for continued use. Notably, the ANN analysis reveals a non-linear importance hierarchy, identifying Social Influence as a more potent factor than traditional linear estimates suggest. This study contributes to the literature by moving beyond simple linear assumptions to provide a deeper understanding of user retention, offering practical strategies for the long-term sustainability of smart community engagement.
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