ArticleBMC health services research2026
Optimization of drug delivery in internet hospitals using the 5M1E and HACCP frameworks.
Article in BMC health services research, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
0 citing papers in PubMed.
No citing paper in PubMed yet.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
8 authors.
Funding
Abstract
backgroundThe aim of this descriptive, quality improvement study is to enhance the quality and safety of drug delivery services in internet hospitals in China by identifying and mitigating potential risks.
methodsUsing the 5M1E (Man, Machine, Material, Method, Measurement, Environment) method in combination with the and Hazard Analysis and Critical Control Point HACCP approach, and based on a systematic review of relevant laws, regulations, and national standards, we comprehensively identified 15 potential hazards across seven key stages of internet hospital drug distribution: logistics selection, information transfer, fee collection, handover and packaging, in-transit transportation, receipt confirmation, and medication guidance. By calculating the Risk Priority Number (RPN) for each hazard, 10 high-risk critical control points were identified. Corresponding quality indicators and critical limits were established, and 23 corrective and optimization measures were subsequently proposed.
resultsCompared with the pre-intervention period (June–December 2024), the post-intervention period (January–June 2025) showed a 77.18% reduction in RPN values and a 71.83% reduction in error rates (P < 0.05). Delivery timeliness also improved, and overall service satisfaction increased from 90.30% to 99.6%.
conclusionThe integration of 5M1E and HACCP methodologies facilitated systematic optimization of service processes and implementation of dynamic risk management strategies in internet hospital drug delivery. This approach contributed to the prevention of quality control failures in logistics and mitigated potential risks to drug safety. CLINICAL TRIAL NUMBER: Not applicable.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.