Evidence map›Paper›PMID 42004480›Full record

ArticleDigital health

Safety-focused development and evaluation of an LLM sexual well-being chatbot for women: A methods-focused feasibility study.

Alice E McGee, Guy Parsons, Liudmila Zhaunova, Alison Paul, Aliaksandr Kazlou, Yihan Xu, Heorhi Stsefanovich, Anna Klepchukova, András Meczner

Abstract read
In one paragraph

Article in Digital health. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

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0citing papers in PubMed
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1 · What the graph read from it

What it found

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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Alice E McGeeFlo Health UK Limited, London, UK.ORCID https://orcid.org/0000-0002-8074-3538
Guy ParsonsOxford Internet Institute, University of Oxford, Oxford, UK.ORCID https://orcid.org/0000-0001-5786-2750
Liudmila ZhaunovaFlo Health UK Limited, London, UK.ORCID https://orcid.org/0000-0001-6000-1898
Alison PaulFlo Health UK Limited, London, UK.
Aliaksandr KazlouFlo Health UK Limited, London, UK.
Yihan XuFlo Health UK Limited, London, UK.ORCID https://orcid.org/0000-0001-6537-0326
Heorhi StsefanovichFlo Health UK Limited, London, UK.
Anna KlepchukovaFlo Health UK Limited, London, UK.ORCID https://orcid.org/0000-0002-3035-3267
András MecznerFlo Health UK Limited, London, UK.ORCID https://orcid.org/0000-0001-8136-7768

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Background: Large language models (LLMs) offer opportunities for sexual health education, but integrating them into digital products presents clinical challenges and risks, particularly regarding clinical safety and monitoring at scale. This study designed and evaluated a safety-focused framework for an LLM-based sexual well-being chatbot in a mobile application. Methods: We conducted a methods-focused feasibility study comprising a multi-stage development and evaluation of the chatbot. We used an interdisciplinary, medically led three-phase development process, including a five-stage evaluation framework combining synthetic test cases, clinician-led vulnerability testing and controlled release to real users to assess clinical accuracy and safety. Results: The chatbot met predefined precision and recall thresholds in synthetic testing. Clinically inaccurate responses remained below 2% across clinician review stages, with no high-severity unsafe responses. In a controlled release, 5195 real user interactions were reviewed. Clinically inaccurate responses occurred in 0.90% (47/5195) of dialogues, with unsafe responses within severity thresholds. Conclusion: This study demonstrates the feasibility of a structured framework for developing and evaluating LLM-based sexual health chatbots with clinical safety oversight. This approach helps to address gaps in safety reporting and could be adapted for other sensitive clinical domains.

Indexed as

chatbotsclinical safetydigital healthhuman-in-the-loop AILarge language modelsrisk assessment

Identifiers

PMID42004480
PMCPMC13087339

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.