ArticleInternet interventions2026
Youth supporting youth online: A content analysis of peer counselling at the online chat of @ease.
Article in Internet interventions, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
1 citing paper in PubMed.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
8 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Background: Accessible early intervention is crucial given the high prevalence of youth mental health problems. In addition to walk-in peer counselling for 12-25-year-olds, the @ease centres in the Netherlands offer an online chat service. This study aimed to contribute to the limited literature on online peer support by analysing links between topics, counselling techniques, and young people's responses, informing larger future analyses and practice. Methods: In 2023, a total of 2145 online chat sessions were held with 1160 individuals. A randomized subset was drawn for feasibility of this exploratory retrospective mixed methods study ( Results: Most-discussed topics were social and occupational problems, problems related to parents, professional help and diagnoses, intimacy and sexuality, and suicidality. Of the 623 user responses within the 26 online chats, 423 (67.9%) reflected good client collaboration. Collaborative responses were positively associated with peer counsellors' empathising/affirming ( Conclusions: Actively listening through empathising/affirming, without directly asking a question or giving advice, helped young people in opening up when accessing online chat peer counselling. Future research could leverage large language models to enable extensive, topic-specific analyses, as the present sample size warrants carefulness in drawing conclusions, though complying with standards for qualitative research and sufficient counts for quantitative analysing. Gained insights can help optimize online peer support for youth such as that offered by @ease.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.