Evidence map›Paper›PMID 41884256›Full record

ArticleExploratory research in clinical and social pharmacy2026

Exploring the effect of training community pharmacy staff in mentalization-based communication on recognizing patients' drug related problems: an uncontrolled pre-post intervention study in Denmark and the Netherlands.

Ellen van Loon, Stijn Crutzen, Ramune Jacobsen, Ulla Hedegaard, Marcia Vervloet, Laura Schackmann, Liset van Dijk, Susanne Kaae, Katja Taxis

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Article in Exploratory research in clinical and social pharmacy, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

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1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Ellen van LoonFaculty of Science and Engineering, Unit of Pharmacotherapy, -Epidemiology and - Economy, Groningen Research Institute of Pharmacy, University of Groningen, Antonius Deusinglaan 1, 9713, AV, Groningen, the Netherlands.
Stijn CrutzenFaculty of Science and Engineering, Unit of Pharmacotherapy, -Epidemiology and - Economy, Groningen Research Institute of Pharmacy, University of Groningen, Antonius Deusinglaan 1, 9713, AV, Groningen, the Netherlands.
Ramune JacobsenDepartment of Pharmacy, Faculty of Health and Medical Sciences, University of Copenhagen, Universitetsparken 2, 2100 København Ø, Denmark.
Ulla HedegaardClinical Pharmacology, Pharmacy and Environmental Medicine, Department of Public Health, University of Southern Denmark, 5230 Odense, Denmark.
Marcia VervloetNivel, Netherlands Institute for Health Services Research, Otterstraat 118, 3513 CR Utrecht, the Netherlands.
Laura SchackmannNivel, Netherlands Institute for Health Services Research, Otterstraat 118, 3513 CR Utrecht, the Netherlands.
Liset van DijkFaculty of Science and Engineering, Unit of Pharmacotherapy, -Epidemiology and - Economy, Groningen Research Institute of Pharmacy, University of Groningen, Antonius Deusinglaan 1, 9713, AV, Groningen, the Netherlands.
Susanne KaaeDepartment of Pharmacy, Faculty of Health and Medical Sciences, University of Copenhagen, Universitetsparken 2, 2100 København Ø, Denmark.
Katja TaxisFaculty of Science and Engineering, Unit of Pharmacotherapy, -Epidemiology and - Economy, Groningen Research Institute of Pharmacy, University of Groningen, Antonius Deusinglaan 1, 9713, AV, Groningen, the Netherlands.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Objective: To explore the effect of a comprehensive mentalizing education programme on pharmacy staff's ability to recognize drug related problems (DRPs) during counter conversations in community pharmacies. Methods: A multicentre, uncontrolled pre-post-intervention study was conducted in Danish and Dutch pharmacies. Over four months, pharmacists and pharmacy technicians completed a parttime mentalizing education programme. Participants documented all DRPs they recognized during six hours of counter conversations before and after the intervention. Data were analysed using mixed multilevel logistic regression, including a post-hoc comparison between countries. Results: Forty-one participants from twenty pharmacies registered 2507 conversations. The overall increase of recognized DRP frequency from 17.5% to 22.1% was not significant ( Conclusion: The mentalizing education programme shows promise to support pharmacy staff in recognizing and addressing DRPs, possibly through improved patient-centered communication.

Indexed as

Community pharmacyDrug-related problemsMedication safetyMentalizingPatient-centered communication

Identifiers

PMID41884256
PMCPMC13010463

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.