ArticleDigital health
Balancing benefits and barriers: Experiences of digital health consultations among older adults and healthcare staff.
Article in Digital health. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
1 citing paper in PubMed.
- Empowerment or disempowerment? How generative AI consultation shapes the health decision-making among the new generation of older adults.Frontiers in public health · 2026Article
Corrections and comments
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Objective: Despite having high healthcare needs and being suitable candidates for digital health consultations, older adults (OAs) use these practices less commonly, and are more likely to encounter challenges, which reduces digital health equity. The objective of this study was to examine the experiences of OAs and healthcare staff (HS) using and participating in digital consultations. Methods: A descriptive approach was employed, using both structured and semi-structured interviews with OAs (≥65 years) and HS who had completed a digital health consultation via video or asynchronous chat within the past week. Interview data were analysed with thematic analysis and descriptive statistics. Results: The descriptive data ( Conclusion: Digital health consultations offer significant practical benefits for both OAs and HS, and sometimes also benefit care. However, persistent technical and relational barriers highlight the need for improved usability and adaptability. Addressing these challenges and supporting individual preferences are essential steps toward increasing accessibility and ensuring equitable access to digital consultations for OAs.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.