Evidence map›Paper›PMID 41882250›Full record

ArticleNPJ digital medicine2026

Systematic review and meta analysis of chatbots in the management of depressive and anxiety symptoms.

Jun-Seok Sohn, Byeong-Gwan Ha, SoHyun Park, Jae-Jin Kim, Eojin Lee, Hyangkyeong Oh, San Lee, Eunjoo Kim

Abstract read
In one paragraph

Article in NPJ digital medicine, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers.

0numbers the graph read from it
0cells of the map it votes in
9citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

9 citing papers in PubMed.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Jun-Seok SohnDepartment of Medicine, Yonsei University College of Medicine, Seoul, Republic of Korea.
Byeong-Gwan HaDepartment of Psychiatry, Severance Hospital, Yonsei University College of Medicine, Seoul, Republic of Korea.
SoHyun ParkNAVER Cloud, Seongnam, Republic of Korea.
Jae-Jin KimInstitute of Behavioral Sciences in Medicine, Yonsei University College of Medicine, Seoul, Republic of Korea.
Eojin LeeInstitute of Behavioral Sciences in Medicine, Yonsei University College of Medicine, Seoul, Republic of Korea.
Hyangkyeong OhInstitute of Behavioral Sciences in Medicine, Yonsei University College of Medicine, Seoul, Republic of Korea.
San LeeWorking Mind Institute, Seongnam, Republic of Korea. sanlee@womi.kr.
Eunjoo KimInstitute of Behavioral Sciences in Medicine, Yonsei University College of Medicine, Seoul, Republic of Korea. ejkim96@yuhs.ac.

Funding

National Center for Mental Health MHER25C04
6 · The paper itself

Abstract

Mental health chatbots have proliferated rapidly, yet their effectiveness remains unclear. This systematic review and meta-analysis included randomized controlled trials comparing chatbots with any control condition for depressive and/or anxiety outcomes. PubMed, Embase, PsycINFO, Scopus and Web of Science were searched from January 2017 to October 2025. Risk of bias was assessed using the revised Cochrane tool. Pooled effect sizes (Hedges' g) were calculated using random-effects models. Of the 39 eligible studies, 38 (n = 7,401) were analyzed for depression and 34 (n = 7,621) for anxiety. Chatbots produced statistically significant reductions in depressive (g = 0.31, 95% CI [0.17, 0.46]) and anxiety symptoms (g = 0.28, 95% CI [0.05, 0.51]) compared with controls. Subgroup analyses for depressive symptoms showed larger effects in clinical and subclinical than in nonclinical samples (p = 0.001). Contemporary chatbots thus appear to alleviate depressive and anxiety symptoms, especially in individuals with greater depressive severity. (PROSPERO registration: CRD42024598761).

Identifiers

PMID41882250
PMCPMC13181040

What OpenQuestion holds

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.