ArticleJMIR medical informatics2026
Technological Strategies for the Patient Experience in Emergency Departments: Scoping Review.
Article in JMIR medical informatics, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
1 citing paper in PubMed.
- Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Background: Technology has improved patient care in hospitals, enhancing the overall patient experience. However, digitalization raises questions on effectively integrating technological strategies to ensure assertive communication of information during emergency department (ED) journeys. Keeping patients well-informed boosts their service perception and satisfaction, a factor often neglected by institutions in EDs. Objective: This paper analyzes relevant studies on technological strategies designed for EDs aimed at improving patient experience, focusing on communication and information access. We analyze the technologies, outcomes, impacts, and challenges of the strategies. Methods: A scoping review was conducted using the PRISMA-ScR (Preferred Reporting Items for Systematic Reviews and Meta-Analyses Extension for Scoping Reviews) guidelines and CADIMA tool. Searches were performed in Scopus, PubMed, IEEE Xplore, and CINAHL databases. Articles published from January 2018 to December 2024 were included. Quality appraisal was performed using the Crowe Critical Appraisal Tool version 1.4. Three reviewers independently examined the title and abstract for eligibility based on the inclusion and exclusion criteria. Results: Sixteen eligible studies were included. Four technological strategy categories were identified: artificial intelligence-based, simulation-based, infrastructure and hardware technologies, and interfaces and information systems. Mobile and web applications were the main technologies adopted in the studies. Conclusions: Technological strategies hold significant potential to enhance patient experiences in EDs by providing real-time updates on medical status and care progress. However, their effectiveness depends on usability, literacy, and system design. Existing literature highlights the impact and challenges of deploying and using these strategies in EDs. However, no studies have systematically evaluated long-term outcomes or cost-effectiveness across diverse ED settings.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.