ArticleJMIR aging2026
Providing Tech Support as Care Work Among Care Workers in Assisted Living Facilities: Qualitative Interview Study.
Article in JMIR aging, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Authors and funding
3 authors.
Funding
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Abstract
backgroundTechnology can enhance the quality of life and social engagement for older adults; yet, many require assistance to use it effectively. In assisted living facilities, care workers play a crucial role in supporting residents' use of technology. However, little research has examined the experiences and challenges of care workers in this context.
objectiveIn this study, we examine the perspectives and experiences of care workers in supporting older residents with technology.
methodsWe conducted semistructured interviews with 20 professional care workers in the United States, with an average of 4.9 years of experience working in assisted living facilities.
resultsThe findings indicate that participants regularly provided technology support to their residents, while their perspectives on and acceptance of this technology support role varied. For many, this responsibility placed additional demands on their existing workload, requiring both explicit and nuanced physical and emotional labor input.
conclusionsThese findings underscore the need for greater recognition and systemic support for care workers as they increasingly take on the responsibility of facilitating technology use in residential care settings.
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