Shedding Light on the Invisible Work of Peer Recovery Support Specialists through the Design of a Point of Care Technology.

Jessica A Pater, Elisabeth Andrews, Michelle Drouin, Mindy Flanagan, Dana Albright, Rachel Pfafman, Jeanne Carroll, Erik Hess, Tammy R Toscos

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Article in AMIA ... Annual Symposium proceedings. AMIA Symposium, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

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0citing papers in PubMed

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1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

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2 · The registry

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0 citing papers in PubMed.

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4 · The record

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5 · Who and what money

Authors and funding

9 authors.

Jessica A PaterParkview Mirro Center for Research and Innovation, Fort Wayne, IN, USA.

Elisabeth AndrewsParkview Mirro Center for Research and Innovation, Fort Wayne, IN, USA.

Michelle DrouinParkview Mirro Center for Research and Innovation, Fort Wayne, IN, USA.

Mindy FlanaganParkview Mirro Center for Research and Innovation, Fort Wayne, IN, USA.

Dana AlbrightParkview Mirro Center for Research and Innovation, Fort Wayne, IN, USA.

Rachel PfafmanParkview Mirro Center for Research and Innovation, Fort Wayne, IN, USA.

Jeanne CarrollParkview Mirro Center for Research and Innovation, Fort Wayne, IN, USA.

Erik HessVanderbilt University Medical Center, Nashville, TN, USA.

Tammy R ToscosParkview Mirro Center for Research and Innovation, Fort Wayne, IN, USA.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Peer Recovery Support Specialists (PRSSs) are certified professionals that provide social, informational, and logistical supportto people in recovery fromsubstance use disorders. In this study, we report the findings from design work completed with a teamof PRSSsto define workflowand informationalneeds for the developmentofa novel point of care software. Through our qualitative research we uncovered a significant amount of undocumented work that is necessary for a PRSS to provide individualized support to their clients. Thus, much PRSS work is not quantified and rendered "invisible." We present technology design strategies that help quantify these tasks and illuminate the complexity of PRSS work.

Indexed as

Peer GroupPoint-of-Care SystemsSoftwareSubstance-Related DisordersHumansWorkflow

Identifiers

PMID41726404

PMCPMC12919572

What OpenQuestion holds

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.