Evidence map›Paper›PMID 41723495›Full record

ArticleBMC health services research2026

Workplace violence against healthcare workers: a scoping review of reporting practices, barriers to reporting and institutional responses (2020-2025).

Ana Rafaela Abreu, Flávia Gonçalves, Silvia Oliveira, Inês Ribeiro

Abstract readScoping Review
In one paragraph

Article in BMC health services research, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.

0numbers the graph read from it
0cells of the map it votes in
3citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

3 citing papers in PubMed.

  1. Article
  2. Article
  3. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

Ana Rafaela AbreuFaculty of Medicine, University of Porto, Porto, Portugal. a.rafaela.a96@gmail.com.ORCID http://orcid.org/0009-0006-5574-8050
Flávia GonçalvesGeneral and Family Medicine, Local Health Unit of Alto Ave (ULS Alto Ave), Guimarães, Portugal.ORCID http://orcid.org/0000-0002-8984-4781
Silvia OliveiraRisk Management Office of Hospital Braga, Local Health Unit of Braga (ULS Braga), Braga, Portugal.
Inês RibeiroPorto Pharmacovigilance Centre, Faculty of Medicine, University of Porto, Porto, Portugal.ORCID http://orcid.org/0000-0002-3442-8158

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundViolence against healthcare workers (HCWs) is a widespread global problem that has gained increasing attention due to its substantial impact on HCWs well-being and the quality of care they provide. This scoping review aimed to identify current reporting practices, institutional and organisational barriers to reporting violent incidents against HCWs, and critical research gaps in this area, integrating global evidence with a specific focus on Portugal.

methodsFollowing the methodological framework of Arksey and O’Malley (2005), refined by Levac et al. (2010), and reported per PRISMA-ScR (2018) guidelines, a comprehensive search was conducted in PubMed, Scopus, and Web of Science (January 2020–June 2025). Studies in English, Portuguese, or Spanish addressing reporting practices, barriers to reporting, digital platforms, or policies regarding WPV against HCWs were included. Two reviewers independently screened and extracted data using a structured matrix, resolving discrepancies by consensus. Results were summarized narratively with frequency analysis.

resultsFrom the initial 232 records, 35 studies met inclusion criteria, from 19 geographic areas across 5 continents. Most studies originated from Asia and Europe. Verbal violence was the most frequently reported form (20–91%), and over half reported underreporting rates exceeding 50%. The most frequently reported individual barrier was the belief that reporting is ineffective (60%), while the most cited systemic barrier was ineffective reporting systems (63%). National digital platforms reporting included the WVIRS system (California), the Synergic system (Sweden), the White Code system (Turkey), and the NOTIFICA, SAGRIS and HER+ systems (Portugal). Effective strategies to reporting combined staff training with awareness campaigns, supported by leadership engagement and policy frameworks. The COVID-19 pandemic intensified workplace tensions and may have influenced both the occurrence and reporting of violent incidents.

conclusionUnderreporting of workplace violence persists despite the existence of policies and reporting platforms. This review highlights persistent barriers to reporting workplace violence among HCWs and emphasizes the need for user-friendly and supportive reporting systems. Findings call for institutional accountability, better feedback mechanisms, and targeted policies to foster a culture of safety and transparency, both globally and in Portugal.

Indexed as

Health PersonnelWorkplace ViolenceHumansPortugalWorking ConditionsBarriersHealthcare workersPortugalReporting systemsScoping reviewUnderreportingWorkplace violence

Identifiers

PMID41723495
PMCPMC13032240

What OpenQuestion holds

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LicenceCC BY-NC-ND
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.