Evidence map›Paper›PMID 41715023›Full record

ArticleBMC nursing2026

The organisational silence experiences of Generation Z nurses in emergency department: a qualitative descriptive phenomenological research study in Shanghai, China.

Jinxia Jiang, Yue Liu, Yi Liu, Jingyi Zou, Jiani Zheng, Xue Fu, Jing Tang, Xiaoping Zhu, Xiaorong Wu, Xia Duan

Abstract read
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Article in BMC nursing, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

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1citing papers in PubMed
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1 · What the graph read from it

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3 · Its place in the literature

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1 citing paper in PubMed.

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4 · The record

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5 · Who and what money

Authors and funding

10 authors.

Jinxia Jiang *Nursing department, Shanghai Tenth People's Hospital, School of Medicine, Tongji University, Shanghai, 200072, China.
Yue Liu *Department of Nursing, Shanghai Jiguang Polytechnic College, 201901, Shanghai, China.
Yi LiuDepartment of Rehabilitation Medicine, Shanghai Tenth People's Hospital, School of Medicine, Tongji University, Shanghai, 200072, China.
Jingyi ZouNursing department, Shanghai Tenth People's Hospital, School of Medicine, Tongji University, Shanghai, 200072, China.
Jiani ZhengNursing department, Shanghai Tenth People's Hospital, School of Medicine, Tongji University, Shanghai, 200072, China.
Xue FuNursing department, Shanghai Tenth People's Hospital, School of Medicine, Tongji University, Shanghai, 200072, China.
Jing TangEmergency Department, Baoshan Branch, Huashan Hospital, Fudan University, Shanghai, 200431, China.
Xiaoping ZhuNursing department, Shanghai Tenth People's Hospital, School of Medicine, Tongji University, Shanghai, 200072, China. zxp18917683466@163.com.
Xiaorong WuDepartment of Nursing, Renji Hospital, School of Medicine, Shanghai Jiao Tong University, Shanghai, 200127, China. renji_wxr@126.com.
Xia DuanNursing Department, Shanghai First Maternity and Infant Hospital, School of Medicine, Tongji University, Shanghai, 200092, China. bamboo-714@163.com.

Funding

the Shanghai Municipal Science and Technology Commission under the "Science and Technology Innovation Action Plan" Soft Science Research Projec No. 24692112300
6 · The paper itself

Abstract

backgroundPatient safety is a fundamental objective for healthcare systems worldwide and a prerequisite for high-quality nursing care. Growing evidence indicates that organisational silence among nurses not only undermines job satisfaction and performance but also stifles innovation and impedes decision-making within healthcare organisations, thereby jeopardising patient safety. In China, Generation Z emergency nurses exhibit distinct characteristics compared to previous generations, which may shape their experiences of organisational silence. However, the precise influence of these generational traits on their propensity for silence remains unclear.

objectivesThis study aimed to explore the organisational silence experiences of Generation Z emergency nurses within China’s distinctive sociocultural context.

methodsA phenomenological qualitative approach was adopted for this study. Semi-structured, in-depth face-to-face interviews were conducted with 21 Generation Z emergency nurses from a tertiary hospital in Shanghai between January and February 2025. The collected data were analysed using Colaizzi’s seven-step phenomenological analysis method.

resultsThe analysis revealed three primary themes with twelve associated subthemes: (a) competency limitations among those maintaining silence, (b) underlying reasons for organisational silence, and (c) outcomes of silence.

conclusionWhile moderate silence may yield certain benefits, prolonged organisational silence can have detrimental effects on employees, teams and organisations. As different types of organisational silence operate through distinct mechanisms, healthcare managers should develop targeted intervention strategies based on careful assessment of both the motivations behind silence and its extent. The ultimate objectives are to reduce organisational silence among Generation Z emergency nurses, enhance staff retention, and improve patient safety outcomes.

Indexed as

Generation Z emergency nursesIntervention strategiesOrganisational silencePatient safetyQualitative study

Identifiers

PMID41715023
PMCPMC12922197

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.