Evidence map›Paper›PMID 41709574›Full record

ArticleJournal of evaluation in clinical practice2026

Challenging Encounters: A Systematic Scoping Review to Understand Patients' Influence on GPs' Compliance With Imaging Guidelines.

Lizzie De Silva, Melissa Baysari, Peter Hanna, Jillian Clarke

Abstract readScoping Review
In one paragraph

Article in Journal of evaluation in clinical practice, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

Lizzie De SilvaDiscipline of Medical Imaging Science, Sydney School of Health Sciences, Faculty of Medicine and Health, Susan Wakil Health Building, The University of Sydney, Camperdown Campus, Camperdown, New South Wales, Australia.ORCID 0000-0001-7952-2095
Melissa BaysariDigital Health Human Factors Research Group, Susan Wakil School of Nursing and Midwifery, The University of Sydney, Camperdown Campus, Camperdown, New South Wales, Australia.ORCID 0000-0003-1645-9126
Peter HannaDiscipline of Medical Imaging Science, Sydney School of Health Sciences, Faculty of Medicine and Health, Susan Wakil Health Building, The University of Sydney, Camperdown Campus, Camperdown, New South Wales, Australia.ORCID 0009-0007-0558-8324
Jillian ClarkeDiscipline of Medical Imaging Science, Sydney School of Health Sciences, Faculty of Medicine and Health, Susan Wakil Health Building, The University of Sydney, Camperdown Campus, Camperdown, New South Wales, Australia.ORCID 0000-0003-3241-1229

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

rationaleThe shift in healthcare from paternalistic to patient-centred care has led patients to actively engage in their own health journeys. As gatekeepers, General practitioners (GPs) face growing pressure from patients who, having accessed online health information, request diagnostic imaging, often contrary to established clinical guidelines.

aimThis review explores the dynamic interactions among patients, GPs, and the broader healthcare system, offering insights into how to balance patient-centred and value-based care. The research specifically asked: what challenges do GPs face when responding to patient requests, and how do these challenges hinder adherence to guidelines on appropriate imaging? It also investigated what evidence-based strategies GPs use to address patient requests and what support they receive in implementing guidelines and managing requests for imaging.

methodsThe systematic scoping review was conducted according to the Joanna Briggs Institute's guidelines and reported in accordance with PRISMA-ScR. Embase, Medline, Scopus, CINAHL, and Web of Science were searched for published peer-reviewed articles.

resultsOf 2137 potential papers, 11 studies met the inclusion criteria and revealed that patient expectations, anxiety, low health literacy, medico-legal concerns, reliance on imaging capabilities, and institutional incentives for GPs often conflicted with evidence-based imaging practices. GPs utilised strategies such as patient-centred trust-building, clinical expertise, and decision aids to address these challenges. A quality assessment of the papers revealed that most studies were of moderate quality, with Hoy's risk of bias tool used for quantitative papers and the CASP analysis for qualitative papers.

conclusionThis scoping review provided an understanding of the challenges encountered by GPs in addressing patient requests for imaging, underscoring the significance of patient-centred care as being pivotal in nurturing a therapeutic patient-GP rapport. Imaging is crucial for reducing diagnostic uncertainty and litigation; however, barriers such as economic incentives are present. Having interdisciplinary communication encourages guideline compliance. Implementing ongoing GP education, restructuring reimbursements and improving imaging accessibility can provide patients with a better understanding and purpose of the requested diagnostic imaging.

Indexed as

Diagnostic ImagingGeneral PractitionersGuideline AdherenceHumansPatient-Centered CarePhysician-Patient RelationsPractice Guidelines as Topic

Identifiers

PMID41709574
PMCPMC12917351

What OpenQuestion holds

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LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.