Evidence map›Paper›PMID 41707191›Full record

ArticleJournal of medical Internet research2026

Seeking But Not Discussing Online Health Information With Physicians: Cross-Sectional Survey Study of eHealth Literacy-Empowerment Profiles and Patient-Centered Communication.

Qianfeng Lu, Wen Jiao, Angela Chang, Peter Johannes Schulz

Abstract read
In one paragraph

Article in Journal of medical Internet research, 2026. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

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0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

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2 · The registry

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3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

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4 · The record

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5 · Who and what money

Authors and funding

4 authors.

Qianfeng LuFaculty of Communication, Culture and Society, Università della Svizzera italiana, Lugano, Switzerland.ORCID https://orcid.org/0000-0002-4825-0987
Wen JiaoSchool of Communication, Soochow University, Soochow, China.ORCID https://orcid.org/0000-0002-9270-0033
Angela ChangFaculty of Social Sciences, University of Macau, Macau, China.ORCID https://orcid.org/0000-0003-3663-151X
Peter Johannes SchulzFaculty of Communication, Culture and Society, Università della Svizzera italiana, Lugano, Switzerland.ORCID https://orcid.org/0000-0003-4281-489X

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundPatients frequently search for health information online and value physician support in evaluating and interpreting their findings, yet many hesitate to share their online searches with their physicians. This hesitation hinders shared decision-making and compromises patient care. While extensive research has examined patients' online health information-seeking behaviors, little has focused on patients' disclosure of this information to their physicians during consultations.

objectiveGuided by the Health Empowerment Model and the Linguistic Model of Patient Participation in Care, this study aims to (1) identify distinct patient profiles based on eHealth literacy and psychological health empowerment levels, (2) examine how these patient profiles differ in online health information seeking and disclosure to physicians, and (3) investigate whether patient-centered communication (PCC) promotes information disclosure and whether this effect varies by patient profile.

methodsThis cross-sectional study surveyed 2001 Chinese participants recruited through convenience sampling. Patient profiles were identified using k-means cluster analysis with standardized z scores of eHealth literacy and psychological health empowerment. Differences between profiles in information behaviors were examined using 1-way Welch ANOVA, chi-square tests, and pairwise comparisons. Regression analyses examined the association between PCC and disclosure of online health information. Moderation analyses using the Hayes PROCESS macro assessed whether this association varied across patient profiles.

resultsFour distinct patient profiles were identified: effective self-managers (996/2001, 49.8%), moderate-needs dependent patients (408/2001, 20.4%), high-needs patients (68/2001, 3.4%), and dangerous self-managers (529/2001, 26.4%). Profiles differed significantly in information-seeking intentions (F

conclusionsThis study extends existing literature from information-seeking behavior to patients' disclosure of online findings to physicians. Unlike prior research that examined eHealth literacy and psychological health empowerment separately, this study integrated these constructs to identify meaningful patient profiles with distinct information behavior patterns. PCC facilitates disclosure regardless of patient profile. For practice, physicians should adopt a PCC that acknowledges patients' online research efforts, promoting safer information use and stronger patient-physician relationships.

Indexed as

CommunicationEmpowermentHealth LiteracyInformation Seeking BehaviorInternetPhysician-Patient RelationsAdultAgedCross-Sectional StudiesDigital HealthFemaleHumansMaleMiddle AgedPatient-Centered CareTelemedicineempowermenthealth informationliteracymisinformationpatient-centered communicationpatient-provider communication

Identifiers

PMID41707191
PMCPMC12961392

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.