ArticleHospital pediatrics2025
Back-to-Basics Hospital-Wide Training Improves Inpatient Pediatric Care Experiences.
Article in Hospital pediatrics, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.
What it found
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Who cites it
1 citing paper in PubMed.
- Using a Quality Improvement Priority Metric to Promote Uniformly High-Quality Care: An Illustrative Example Using Child HCAHPS Survey Data.Journal of patient experience · 2026Article
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Authors and funding
3 authors.
Funding
Abstract
objectiveHospital leaders strive to improve care experiences. Many use training sessions to improve clinician-patient interactions.
methodsWe examined whether a hospital-wide Back-to-Basics training for clinical and nonclinical providers that focused on communication behaviors and safety protocols improved inpatient pediatric care experiences. The curriculum used didactics, video demonstrations, and role-play through interactive, fast-paced stations delivering content tailored to employee role. Child Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores were compared 24 months before (n = 544) and 13 months after the training (n = 643) to assess changes in inpatient pediatric care experiences.
resultsWe observed a statistically significant increase in the overall mean top-box scores after Back-to-Basics implementation for 5 (of 8 targeted) Child HCAHPS measures: Communication between you and child's nurses (3-percentage point [pp] pre-post increase, P = .04), How well nurses communicate with child (7-pp increase, P = .001), How well doctors communicate with child (6-pp increase, P = .007), Preventing mistakes and helping report concerns (4-pp increase, P = .03), and Helping child feel comfortable (4-pp, P = .03). We found no significant differences in models that tested whether the effect of Back-to-Basics differed by service line or by patient race, ethnicity, and language groups.
conclusionsA small investment of curricular time devoted to communication skills and safety procedures across all staffing roles over 3 months improved Child HCAHPS communication-specific and safety scores. Because this training could be implemented in a variety of pediatric and inpatient settings to improve patient and family care experiences, further evaluation of the intervention in different pediatric hospital sites, settings (ie, hospital within a hospital), and contexts (urban, rural) is warranted.
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